French-Speaking GI Support Executive

Social Surety Pte Ltd; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Social Surety Pte Ltd is seeking a General Insurance Support Executive to create and manage internal guides, handle claims for French-speaking clients, and track renewals. You will liaise with insurers, prepare quotations, and support group policy opportunities while maintaining meticulous records and delivering strong client service.

The role emphasizes attention to detail, independence and teamwork in a fast-paced environment, with a fixed salary plus commission/bonus.

Qualifications

• Conversational French language ability required.
• Background or experience in general insurance, insurance administration, claims handling, client servicing or related field.
• Completion of General Insurance papers (BCP, PGI & CGI) preferred.
• Licensing or agent registration eligibility may be considered for GI sales activities.
• Understanding of general insurance products such as personal, group hospitalization, etc.

Responsibilities

• Create and maintain internal claims guides, FAQs and process notes for general insurance matters.
• Handle and follow up on insurance claims for French-speaking clients to ensure clear communication and smooth processing.
• Track policy renewals, renewal timelines and outstanding information to ensure policies are renewed on time.
• Liaise with insurers to request quotations, compare policy options and support internal recommendation summaries for clients.
• Support development of group insurance policy opportunities, including gathering client requirements and coordinating quotations.
• Maintain accurate records of policies, claims, quotations, renewal status and insurer communications.
• Provide administrative coordination, client servicing and documentation support as needed.

Skills

French language

Customer service

Claims handling

Documentation

Education

GI papers/licensing eligibility

General Insurance papers (BCP, PGI & CGI)

Tools

Microsoft Office

Job description

Social Surety Pte Ltd is seeking a General Insurance Support Executive to create and manage internal guides, handle claims for French-speaking clients, and track renewals. You will liaise with insurers, prepare quotations, and support group policy opportunities while maintaining meticulous records and delivering strong client service.

The role emphasizes attention to detail, independence and teamwork in a fast-paced environment, with a fixed salary plus commission/bonus.