Freight IT System Manager IRT

recruit express pte ltd; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

recruit express pte ltd in Singapore is hiring a Freight IT System Manager to own the end-to-end product lifecycle of freight technology platforms, including Freight Forwarding Systems, TMS, and data dashboards.

The role bridges business operations and technology teams, delivering digital solutions to boost visibility, efficiency, and growth, with a focus on architecture, integration, and AI-driven automation.

Qualifications

• Background in Supply Chain, Logistics, or freight operations; software/dev experience is a plus.
• Comfortable in a fast-paced environment with hands-on experimentation of emerging tech.
• Ability to lead technical transitions, migrations, and go-live support.
• Experience with RFP/RFI processes for vendor selection and evaluation.
• Strong Jira/Confluence usage for backlog management and dependencies.
• Analytical, problem-solving, and interest in AI-driven logistics.
• Excellent communication and stakeholder engagement across partners.
• Detail-oriented with a proactive, hands-on approach.
• Ability to work independently and manage multiple priorities.
• Ability to lead cross-functional coordination and change management.
• Strong organizational and problem-solving skills.

Responsibilities

• Freight System Architecture & Roadmap: design and maintain architecture diagrams for the freight ecosystem.
• Freight Operations Digitalization & Automation: translate requirements into technical designs and specs.
• Data Analytics, AI & Automation Engineering: design and maintain Power BI dashboards and AI workflows.
• Systems Integration & Technology Ecosystem Management: oversee ERP/3rd‑party integrations and SLAs.
• Stakeholder & Business Partnership Management: prioritize work using RICE/WSJF and align with business goals.

Skills

Freight IT systems

System architecture

Power BI

AI lifecycle management

API integration

Jira/Confluence

Vendor management

Stakeholder engagement

Data analytics

SQL / Database design

Education

Bachelor's degree in Computer Science / Engineering / IT

Tools

SAP

Jira

Confluence

Job description

We are hiring and the details of this position are:

Job title:Freight IT System Manager (Singaporean only, Experience in Freight Forwarding Systems, up to $8000)

The Freight Technology Product Deputy Manager (Information Technology) owns the end-to-end product lifecycle of freight technology platforms including Freight Forwarding Systems, Transportation Management Systems (TMS), Freight Billing Systems, Customer Portals, Track & Trace solutions, Customs Integration platforms, Analytics Dashboards, API ecosystems, and AI-driven automation capabilities.

He/she supports on freight forwarding, transportation, and logistics operations across the organization. He/she serves as the bridge between business operations, technology teams, and external partners to deliver digital solutions that improve operational efficiency, shipment visibility, customer experience, data-driven decision making, and business growth.

Freight System Architecture & Roadmap

• Design and maintain comprehensive system architecture diagrams for the freight ecosystem
• Define the technical roadmap, aligning engineering initiatives with long-term business goals like scalability and digital transformation.

Freight Operations Digitalization & Automation

• Translate business requirements into comprehensive system narratives and technical design specifications
• Provide developers and vendors with detailed blueprints, including database schema designs (tables, columns, data types), UI/UX mockups, mapping logic, validation/error-handling rules, and audit logging frameworks

Data Analytics, AI & Automation Engineering

• Design, build, and maintain Power BI dashboards and automated reports to provide logistics stakeholders with real-time visibility into freight performance, operational bottlenecks, and financial KPIs.
• Manage the end-to-end AI lifecycle, including the independent design, build, and production deployment of intelligent agents to automate manual freight processes.

Systems Integration & Technology Ecosystem Management

• Oversee integration with 3rd-party logistics platforms, ERP systems (e.g., SAP), and freight vendors, managing technical relationships and SLAs.
• Define and track critical technical and business KPIs (e.g., system uptime, API response times).
• Conduct post-implementation audits to measure operational improvements

Stakeholder & Business Partnership Management

• Use data-driven scoring systems (e.g., RICE or WSJF) to prioritize the team's workload and balance new features against maintenance, security, and stability requirements.
• Bridge the gap between freight operations and engineering by deconstructing complex needs (e.g., customs compliance, real-time tracking) into actionable user stories and technical specs
• Undertake assigned projects or duties as directed by Management.

Job Requirements

• Background in Supply Chain, Logistics, freight operations environment or as a software developer/data engineer environments is an advantage
• Comfortable operating in a fast-paced environment and like to hands-on experimentation of emerging technology
• Ability to lead technical transitions, including staff training, system migrations, and "go-live" support projects.
• Able to execute RFP/RFI processes for selecting vendors, focusing on technical flexibility and long-term supportability.
• High level of expertise in Jira/Confluence for managing backlogs and cross-team dependencies.
• Strong analytical, problem-solving, and digital skills, with interest in AI-driven logistics / supply chain.
• Strong communication and stakeholder-engagement abilities across internal and external partners.
• Strong organizational and problem-solving skills
• Detail-oriented with a proactive, hands-on approach.
• Ability to work independently and manage multiple priorities
• Ability to lead cross-functional coordination and continuous-improvement / change management projects.
• Strong attention to detail and organisational skills.

Professional Qualifications & Relevant Experience

• Bachelor's degree in computer science, Engineering, IT, or a related field.
• 7-10 years in product management, with at least 3 years in a technical role within logistics or freight forwarding.
• Industry certifications such as PMP, CSPO, CSCP is an advantage.