Fraud Operations Specialist - MariBank

Monee; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading financial services firm in Singapore is seeking a Fraud Investigation Officer to conduct investigations and analyze data anomalies. The role requires at least 1 year of experience and a Diploma or Bachelor's Degree in any field. Ideal candidates possess strong problem-solving and analytical skills, high ethical standards, and excellent communication abilities. Proficiency in MS Office is also necessary. This position offers opportunities for process improvement in fraud management.

Qualifications

• At least 1 year of experience in fraud investigation processes or related bank processes/products.
• High ethical standards with demonstrated integrity.
• Able to work independently with minimal supervision and able to multitask.

Responsibilities

• Conduct fraud investigations.
• Perform daily fraud analysis to detect and investigate anomalies and fraudulent activities.
• Identify and review evidence to analyse cases and synthesize data into reports.

Skills

Problem solving

Analytical skills

Attention to detail

Communication skills

Education

Diploma/Bachelor’s Degree in any field

Tools

MS Office (Excel, Word)

Job description

Responsibilities

• Conduct fraud investigations.
• Perform daily fraud analysis to detect and investigate anomalies and fraudulent activities in customer and transaction data.
• Identify and review evidence and documents to analyse the overall case; synthesise data into a fraud investigation report with recommendations.
• Work with internal stakeholders to evaluate the efficiency of existing tools, processes, and policies related to fraud management.
• Identify and review any gaps within the current control process and recommend enhancements to prevent the recurrence of similar fraud activities.
• Drive process improvements in fraud operational processes and policies.
• Perform ad‑hoc reviews or projects as required or directed.

Requirements

• A Diploma/Bachelor’s Degree in any field.
• At least 1 year of experience in fraud investigation processes or related bank processes/products.
• Possess good problem solving, analytical, and critical thinking skills.
• Strong attention to detail and ability to notice discrepancies in data.
• High ethical standards with demonstrated integrity.
• Able to work independently with minimal supervision and able to multitask.
• Excellent verbal and written communication skills.
• Good working knowledge of MS Office (Excel, Word).