Fraud Analytics & Investigations Intern

YouTrip; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

YouTrip is seeking a Fraud Analyst to review alerts, investigate disputed transactions, and help protect customers and the company from fraud. You will work with fraud monitoring tools and collaborate across teams to identify patterns and drive remediation actions.

Ideal candidates are analytical, detail-oriented, and comfortable handling ad-hoc compliance tasks in a fast-growing fintech environment in Singapore.

Qualifications

• Experience reviewing fraud alerts and identifying fraudulent charges.
• Ability to perform investigations on disputed transactions.
• Strong analytical and problem-solving skills.
• Collaborates with multiple business functions to protect customers and the company.
• Willingness to take on ad hoc compliance tasks.

Responsibilities

• Support and conduct ongoing fraud alert reviews to identify fraudulent charges using Fraud Monitoring System (FMS) for our consumer and business segments in Singapore and regionally.
• Perform investigations and analysis of all cardholders disputed transactions and determine next steps to minimize losses without compromising customer experience.
• Collaborate with other key business functions to ensure a smooth end-to-end internal process to safeguard interests.
• Assist in identifying new fraud patterns, fraudulent merchants and compromise points for remediation.
• Perform any other ad-hoc compliance duties.

Skills

Fraud monitoring

Investigations

Data analysis

Attention to detail

Cross-functional collaboration

Tools

Fraud Monitoring System (FMS)

Job description

YouTrip is seeking a Fraud Analyst to review alerts, investigate disputed transactions, and help protect customers and the company from fraud. You will work with fraud monitoring tools and collaborate across teams to identify patterns and drive remediation actions.

Ideal candidates are analytical, detail-oriented, and comfortable handling ad-hoc compliance tasks in a fast-growing fintech environment in Singapore.