Franchise Operations Trainer — Elevate Franchise Excellence

PARIS BAGUETTE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 52,000 - 76,000; Full time

Benefits offered by this job

Flexi health and benefit

Opportunities for career development

Performance Incentive Bonus

A collaborative and supportive work环境

Job summary

Paris Baguette Singapore is seeking a Franchise Operations Trainer to ensure our franchise locations deliver exceptional service and maintain food quality. You will develop and deliver training, provide on-site coaching, monitor performance, and work with the franchisor team to implement best practices across overseas locations.

This role offers opportunities for career development, a collaborative work environment, and a competitive salary with performance incentives.

Qualifications

• Minimum 3 years of experience in Franchise Operations Trainer or TTT, preferably in hospitality or food & beverage.
• Excellent knowledge of franchise operations and training best practices.
• Strong interpersonal and communication skills for training and coaching teams.
• Proficient in Microsoft Office and comfortable with training and reporting tools.

Responsibilities

• Develop and deliver comprehensive training programs for new and existing franchisees, covering operations, food prep, customer service, inventory, and reporting.
• Provide on-site support and coaching to franchisees and staff to ensure effective operations.
• Monitor franchisee performance and provide feedback and recommendations for improvement.
• Collaborate with the franchisor team to identify and implement best practices and process improvements.
• Maintain detailed records of training activities and franchisee performance metrics.
• Assist in recruitment and onboarding of new franchisees.

Skills

Franchise operations

Training delivery

Coaching

Customer service

MS Office

Tools

MS Office

Training tools

Reporting tools

Job description

Paris Baguette Singapore is seeking a Franchise Operations Trainer to ensure our franchise locations deliver exceptional service and maintain food quality. You will develop and deliver training, provide on-site coaching, monitor performance, and work with the franchisor team to implement best practices across overseas locations.

This role offers opportunities for career development, a collaborative work environment, and a competitive salary with performance incentives.