Food & Beverage Supervisor

SENTOSA BEACH RESORT PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury resort in Singapore is seeking a Food & Beverage Supervisor to enhance guest satisfaction through high-quality service and team management. Responsibilities include supervising staff, managing guest interactions, and ensuring food safety standards. The ideal candidate has hotel or resort experience in food and beverage services and is willing to work shifts. This role offers development opportunities and employee benefits including medical coverage and special discounts.

Benefits

5-day work week

Learning and Development opportunities

Medical and insurance coverage

Special employee discount

Duty meals and shuttle bus

Qualifications

• Experience in hotel/resort environment delivering Food & Beverage services.
• Experience in managing an outlet in an outdoor environment.
• Willingness to work shifts.

Responsibilities

• Engage with guests and maintain high service standards.
• Supervise, lead, and train team members.
• Handle guest complaints effectively.

Skills

Guest service

Team leadership

Food safety knowledge

Bartending knowledge

Job description

Shangri-La Rasa Sentosa, Singapore

We are looking for a Food & Beverage Supervisor to join our team!

As a Food & Beverage Supervisor, we rely on you to:

• Interact and engage with guests and maintains high quality service standards
• Supervise, lead and train team members
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels for guests
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet
• Maintain Food Hygiene and Safety Standards, knowledgeable with audit protocol.

We are looking for someone who:

• Enjoys delivering high quality guest service with a welcoming manner
• Has experience working in a hotel/resort environment in delivering Food & Beverage services.
• Has experience in managing outlet in an outdoor environment
• Experience in leading a team of service crews
• Knowledgeable in beverages knowledge such as bartendering added advantages.
• Involve in F&B marketing and promotions
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided