FOH Supervisor: Service Excellence & Marketing

CREMA BELLA PTE. LTD.; Singapore; On-site; SGD 42,000 - 56,000; Full time

Benefits offered by this job

Meals provided

No split shift

5 days work week

Incentives

Job summary

CREMA BELLA PTE. LTD. in Singapore seeks a capable front-of-house supervisor to oversee restaurant operations and ensure exceptional guest service. You will manage reservations and seating to maximise capacity and lead daily staff performance.

You will maintain hygiene standards, monitor costs, and contribute to weekly social media posts and posters. Enforce the Service SOP, build customer loyalty, and respond to feedback professionally.

Responsibilities

• Oversee front-of-house restaurant operations
• Manage reservations and seating to maximise capacity
• Maintain customer satisfaction and respond to complaints tactfully
• Ensure hygiene standards and cost control
• Assist with weekly social media posts and poster design
• Enforce the Service SOP and build customer loyalty

Job description

CREMA BELLA PTE. LTD. in Singapore seeks a capable front-of-house supervisor to oversee restaurant operations and ensure exceptional guest service. You will manage reservations and seating to maximise capacity and lead daily staff performance.

You will maintain hygiene standards, monitor costs, and contribute to weekly social media posts and posters. Enforce the Service SOP, build customer loyalty, and respond to feedback professionally.