Floor Supervisor — Hospitality Team Lead (Evening/Night)

Strumms Holding Pte Ltd; Singapore; On-site; SGD 27,000 - 32,000; Full time

Benefits offered by this job

Performance bonuses

Employee discount

Evening/night shifts

Full-time position

Job summary

Ipanema World Music Bar in Singapore is seeking a Floor Supervisor to lead our energetic service crew and ensure smooth floor operations while delivering a fun, seamless experience for patrons.

Responsibilities include directing front-of-house operations, coordinating food and drink service, handling guest feedback, training staff, and maintaining hygiene standards. The role is full-time with evening/night shifts and strong benefits.

Qualifications

• Minimum "O" Level with strong written, verbal, and comprehension skills in English.
• Prior supervisory experience within hospitality industry.

Responsibilities

• Oversee smooth floor operations with the Front of House team, ensuring a clean, safe, and welcoming environment
• Coordinate service to deliver efficient food and drink orders while maintaining a positive guest experience
• Handle guest feedback and resolve issues promptly and professionally, including addressing work-related issues in a fair and timely manner
• Lead, motivate, and support the team, including on-the-job training and daily guidance
• Ensure adherence to strict cleanliness and hygiene protocols, partner with Logistics and Procurement for optimal inventory levels
• Support managers to uphold service excellence through staff feedback, standard enforcement, administrative tasks, scheduling, and resolving complex guest issues

Skills

Communication

Problem-solving

Adaptability

Teamwork

Education

O Level

Job description

Ipanema World Music Bar in Singapore is seeking a Floor Supervisor to lead our energetic service crew and ensure smooth floor operations while delivering a fun, seamless experience for patrons.

Responsibilities include directing front-of-house operations, coordinating food and drink service, handling guest feedback, training staff, and maintaining hygiene standards. The role is full-time with evening/night shifts and strong benefits.