Nightlife Operations Lead: Bar & Live Music

STRUMM'S HOLDING PTE. LTD.; Singapore; On-site; SGD 45,000 - 56,000; Full time

Benefits offered by this job

Employee discounts

Staff meals

Job summary

Ipanema World Music Bar in Singapore is seeking an experienced, hands-on Operations Manager to lead our fast-paced nightlife operation, drive service excellence and ensure a great customer experience while managing team performance, costs and profitability.

You will recruit, train and coach staff, monitor inventory and POS procedures, enforce safety standards and collaborate on reporting, initiatives and business development.

Qualifications

• Minimum 7 years of F&B, bar, club or hospitality exp with staff management.
• Strong leadership, communication and people-management skills.
• Good understanding of operations, inventory, labour and cost control.
• Strong problem-solving and customer service skills.

Responsibilities

• Oversee daily operations and ensure smooth service.
• Lead, motivate and develop the team, manage manpower and labour costs.
• Recruit, train and coach staff to maintain a strong team.
• Drive excellent customer service, satisfaction and retention.
• Monitor sales, P&L, operating costs and profitability; implement cost controls.
• Manage inventory, purchasing, stock control, cash handling and POS procedures.
• Conduct service quality checks; ensure safety, hygiene and regulatory standards.
• Identify operational issues, manage risks and implement improvements.
• Collaborate with management on reporting, initiatives and business development.

Skills

Leadership

People management

Operations

Inventory control

Cost control

Customer service

POS experience

Late-night environment

Education

O Level

Tools

POS systems

Job description

Ipanema World Music Bar in Singapore is seeking an experienced, hands-on Operations Manager to lead our fast-paced nightlife operation, drive service excellence and ensure a great customer experience while managing team performance, costs and profitability.

You will recruit, train and coach staff, monitor inventory and POS procedures, enforce safety standards and collaborate on reporting, initiatives and business development.