Flight Training Operations Specialist/Manager - Training Support & Delivery

Airbus; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Airbus Asia Training Centre Pte. Ltd. is seeking an Flight Training Operations Specialist/Manager to provide day-to-day operational and administrative support for flight crew training courses. You will ensure high-quality training delivery and customer satisfaction at AATC in Singapore.

The role requires managing registrations, regulatory approvals, documentation, and coordination across internal departments and customers to guarantee smooth training execution and accurate record-keeping.

Qualifications

• Min. Diploma in aviation/aerospace/aeronautical fields with 2-3 year working experience.
• Strong organisational skills with attention to detail.
• Strong interpersonal and communication skills.
• Adaptable team player in a fast-paced environment.
• Ability to work in a multicultural / multinational setting.
• Proficient in Microsoft Office / Google Workspace.
• Understanding of CAAS and/or EASA flight crew licensing regulations advantageous.
• Awareness of compliance risks and integrity obligations.

Responsibilities

• Act as the primary focal point for internal/external customers and their trainees from start to end of their training in AATC.
• Check and ensure trainees fulfil prerequisites during registration and regulatory approvals before training.
• Prepare grade sheets, course materials, and relevant training paperwork for the Training department.
• Conduct welcome briefings and monitor trainee progress for remote learning courses.
• Provide regular updates to customers’ training department on trainees’ progress.
• Collaborate with Planning, Training, Maintenance, Quality, Customer Experience and Commercial teams on operational matters.
• Manage training disruptions and changes to course programmes with internal departments and customers.
• Prepare certificates, licensing paperwork and organise training records upon completion.

Skills

Organisational skills

Interpersonal skills

Communication

Team player

Multicultural awareness

MS Office / Google Workspace

CAAS/EASA knowledge

Compliance awareness

Education

A diploma in aviation/aerospace/aeronautical fields

Tools

Microsoft Office

Google Workspace

Job description

Job Description: Job Objectives As Flight Training Operations Specialist/Manager - Training Support & Delivery, you will be responsible for providing day-to-day operational and administrative support to the flight crew training courses conducted by Airbus Asia Training Centre (AATC) whilst ensuring the highest quality of flight training and satisfaction is delivered to Airbus customers.

Primary Responsibilities

• Act as the primary focal point for internal/external customers and their trainees from start to end of their training in AATC.
• Check and ensure trainees fulfil all necessary flight experience and prerequisites during the registration process.
• Check and ensure all regulatory approvals are attained before training commencement.
• Prepare grade sheets, course materials and other relevant training paperwork for Training department.
• Perform trainee registration using Company tools and in accordance with Company procedures.
• Conduct welcome briefings for trainees on the first day of their training.
• Monitor completion status of trainees attending remote learning courses.
• Provide regular updates to customers’ training department on trainees’ progress when courses are ongoing.
• Liaise with Training department and instructors on the completion of training records when courses are ongoing and/or completed.
• Collaborate with other internal departments (Planning, Training, Maintenance, Quality, Customer Experience and Commercial Sales) on operational matters during training execution.
• Manage any training disruptions or unscheduled changes to training course programmes with internal departments and customers.
• Prepare course certificates, licensing paperwork and organise training records for customers in accordance with Company procedures upon customers’ completion of training.
• Manage test notifications, process and submit flight crew licensing paperwork to Civil Aviation Authorities on behalf of Training department and/or customers.
• Perform archiving of trainee folders in accordance with Company procedures.

Secondary Responsibilities

• Participate and contribute to Training Operations improvement projects under guidance of Training Operations Director.
• Collaborate with other departments to deliver exceptional customer experience, such as birthday celebrations for trainees and welcome ceremonies for new airline customers.
• Assist in any ad-hoc operational duties assigned by the Training Operations Director.

Requirements

• Min. Diploma in aviation/aerospace/aeronautical fields with 2-3 year working experience
• Strong organisational skills with attention to detail
• Strong interpersonal and communication skills
• Adaptable team player and able to work in a fast-paced environment
• Ability to work in a multicultural / multinational setting
• Proficient in Microsoft Office / Google Workspace
• Understanding of CAAS and/or EASA flight crew licensing regulations will be advantageous
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Airbus Asia Training Centre Pte. Ltd. Employment Type: Permanent ------- Experience Level: Entry Level Job Family: Sales, Marketing & Commercial Contracts

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide. From sending your resume to participating in successful interviews, here you can access all important pieces of information to guide you in your candidate journey.