FinIQ Technofunctional Consultant

VUI SYSTEMS PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

VUI SYSTEMS PTE. LTD. in Singapore seeks a FinIQ techno-functional consultant to provide application support, investigate issues, modify parameters, and coordinate with vendors for improvements while meeting SLAs.

The role requires 5+ years in IT support within banking/financial services, and strong skills in .NET, C#, SQL Server, VBA, Web Services, IBM MQ, SFTP, batch scripting, plus good communication and planning for releases and training.

Qualifications

• Degree/Higher Diploma in Computer Science
• At least 5 years IT support experience, preferably in banking/finance.

Responsibilities

• Deliver FinIQ application support to business users and resolve issues.
• Receive and prioritize support requests as per criteria.
• Provide correct responses: modify system parameters, develop workarounds or enhancements, reconfigure systems, change procedures, train users, and document or escalate as needed.
• Collaborate with vendor/development teams for service improvements.
• Plan and manage new user requirements, releases and enhancements.
• Maintain support capability to meet SLA regarding Treasury systems performance.

Skills

FinIQ support

.NET

VBA

Web Services

C#

SQL Server

IBM MQ

SFTP

Batch scripting

UNIX

Banking knowledge

Project management

Education

Degree/Higher Diploma in Computer Science

Tools

IBM MQ

SFTP

Batch scripting

Job description

Role: FinIQ Techno functional consultant

We are hiring for our project in singapore

Main Responsibilities:

• Delivering FinIQ Application support to existing business users, investigating and resolving applications errors, data discrepancies and queries.
• Receive requests for support from the business. Prioritize requests in accordance with agreed criteria.
• Provide correct responses to requests for support: making modifications to system parameters, developing work-arounds or specific enhancements, reconfiguring systems, changing operating procedures, training users, produce additional documentation or escalating requests or issues to software vendors.
• Working with vendor or development team to support any system development initiative for service improvements
• To plan and manage new user requirements, implementation of releases and enhancements.
• Maintain support capability that ensures Treasury systems performance and availability meets agreed Service Level Agreement with the Business.

Qualification

• Degree/Higher Diploma with major in Computer Science
• Minimum 5 years' experience of IT Support preferably in Banking / Financial Industry

Competencies

• Experience of recording and solving FinIQ application issues
• Proven experience in .NET technologies, VBA, Web Services, C#
• Experience in Microsoft SQL Server 2005/2008/2008R2/2012
• Experience in IBM MQ, SFTP and Batch scripting
• Knowledge of UNIX and Sybase is a plus
• IT Change Management
• Project Management
• Operating infrastructure (hardware, databases, operating systems, local area networks)
• Banking products and/or Banking operations knowledge
• Possess good verbal and written communication skills
• Must have strong organizational skills
• Candidate with maximum 4 weeks of notice will be preferred.