FinIQ Technofunctional Consultant

Ventures Unlimited Inc; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Ventures Unlimited Inc in Singapore seeks a FinIQ Techno-functional consultant to deliver and support FinIQ applications for banking clients, ensuring issues are resolved and enhancements are implemented.

You will collaborate with business users and vendors to plan releases, manage requirements, and maintain SLA-driven treasury system performance. Strong SQL/UNIX skills and clear communication are essential.

Qualifications

• Degree in Computer Science or related field.
• Five+ years IT support experience in banking/financial industry.
• Experience in FinIQ application issues and incident resolution.

Responsibilities

• Deliver FinIQ application support to business users, investigating and resolving errors, data discrepancies and queries.
• Receive and prioritize support requests from the business according to agreed criteria.
• Provide correct responses: modify system parameters, develop workarounds or enhancements, reconfigure systems, train users, document processes or escalate.
• Collaborate with vendor or development team to support system development initiatives for service improvements.
• Plan and manage new user requirements, releases and enhancements.
• Maintain treasury systems performance and availability to meet service level agreements.

Skills

FinIQ experience

Treasury/Banking knowledge

Strong communication

Strong organizational skills

Notice period ≤ 4 weeks

IT Change Management

Project Management

UNIX knowledge

SQL/Scripting

Education

Degree/Higher Diploma in Computer Science

Tools

.NET technologies

VBA

Web Services

C#

Microsoft SQL Server 2005/2008/2008R2/2012

IBM MQ

SFTP

Batch scripting

UNIX

Sybase

Job description

We are hiring for our project in singapore

Role: FinIQ Techno functional consultant

Main Responsibilities:

• Delivering FinIQ Application support to existing business users, investigating and resolving applications errors, data discrepancies and queries.
• Receive requests for support from the business. Prioritize requests in accordance with agreed criteria.
• Provide correct responses to requests for support: making modifications to system parameters, developing work-arounds or specific enhancements, reconfiguring systems, changing operating procedures, training users, produce additional documentation or escalating requests or issues to software vendors.
• Working with vendor or development team to support any system development initiative for service improvements
• To plan and manage new user requirements, implementation of releases and enhancements.
• Maintain support capability that ensures Treasury systems performance and availability meets agreed Service Level Agreement with the Business.

Qualification

• Degree/Higher Diploma with major in Computer Science
• Minimum 5 years’ experience of IT Support preferably in Banking / Financial Industry

Competencies

• Experience of recording and solving FinIQ application issues
• Proven experience in .NET technologies, VBA, Web Services, C#
• Experience in Microsoft SQL Server 2005/2008/2008R2/2012
• Experience in IBM MQ, SFTP and Batch scripting
• Knowledge of UNIX and Sybase is a plus
• IT Change Management
• Project Management
• Operating infrastructure (hardware, databases, operating systems, local area networks)
• Banking products and/or Banking operations knowledge
• Possess good verbal and written communication skills
• Must have strong organizational skills
• Candidate with maximum 4 weeks of notice will be preferred.