Fine Management Officer

MHA - Singapore Civil Defence Force (SCDF); Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

MHA - Singapore Civil Defence Force (SCDF) is seeking an administrator to support fines management, enforcement case registration, and related administrative tasks. The role involves issuing fines, tracking payments, and serving court summons as needed, within a structured government framework.

The successful candidate will handle data entry, reporting, and coordination with enforcement teams, operating with minimal supervision while adhering to established regulations and guidelines.

Qualifications

• Familiar with enforcement processes and related systems.
• Experience with records management and tracking.
• Proficient in handling emails and basic IT tasks.
• Ability to work independently with minimal supervision.
• Strong interpersonal and communication skills.

Responsibilities

• Centrally administer the proper and control issuance of fines and notices.
• Monitor payment status and send reminder notices.
• Manage all payment arrears.
• Administer and serve court summons for prosecution actions.
• Generate statistics for fines and prosecutions for trend analysis.
• Work under Standing Orders, directives, and HQ SCDF/MHA guidelines.

Skills

FISOPS knowledge

Enforcement knowledge

Administrative systems

IT literacy

Independent worker

Interpersonal skills

Job description

What the role is:

The job holder is responsible to assist his superior in the fines management, registration of all enforcement cases and administrative matters to achieve the work plan objectives.

What you will be working on:

The jobholder works in an office environment and occasionally needs to physically send court summons to offenders. The scope of work includes:

• 1. To centrally administer the proper and ‘control’ the issuance of all fines and notices as recommended by the Enforcement Teams.
• 2. To monitor payment status and undertake follow-up action to send reminder notices.
• 3. To manage all payment arrears.
• 4. To administer and serve court summon for prosecution action
• 5. To churn out all statistics for fine payment cases and prosecution necessary for trend analysis.
• 6. The job holder is subjected to minimal supervision and control but guided by:
  • Rules and regulations laid out in the Standing Orders, Directives and other manuals, e.g. Government Instruction Manuals;
  • Procedure and guidelines laid out by HQ SCDF and MHA; and
  • Other instructions and guidance given by his supervisor

What we are looking for:

• 1. Possess good knowledge of the FISOPS systems and SCDF’s enforcement functions
• 2. Possess good knowledge of administrative systems, including proper record keeping and tracking;
• 3. Possess good IT knowledge and skills to handle emails;
• 4. Ability to work independently with minimal supervision; and
• 5. Needs to interact with members of public frequently Must have good interpersonal and communication skills.

About MHA - Singapore Civil Defence Force (SCDF)

The Singapore Civil Defence Force (SCDF) is a uniformed organisation under the purview of the Ministry of Home Affairs. The main role of SCDF is to provide fire-fighting, rescue and emergency ambulance services; mitigating hazardous materials incidents, as well as formulate, implement and enforce regulations on fire safety and civil defence shelter matters.In 1982, the National Civil Defence Plan was launched which spearheaded the emergency preparedness for the nation. With the enactment of the Civil Defence Act in 1986, the SCDF was established as an independent organisation under the Ministry of Home Affairs (MHA). In the same year, the Hotel New World collapse paved the way for joint operations between the SCDF and Singapore Fire Service (SFS). Due to the similarity in roles and functions, the SCDF and SFS were formally integrated on 15 April 1989.Over the years, the SCDF has improved its life saving operations through innovations and programmes to enhance her fire-fighting, rescue capabilities and public education plans. The Light Fire Attack Vehicle (The Red Rhino) and Tracked Fire-Fighting Vehicle are some of the customized solutions which the force has developed to increase its operational capabilities. The SCDF also actively engages the local community through its wide-ranging public educational programmes and community-based activities to enhance the resilience and emergency preparedness of the civilian population.Today, the Force is recognised by the population as a professional body of well-trained officers and men geared to respond to all types of life-threatening emergencies round-the-clock. An operationally ready SCDF, working hand-in-hand with a prepared and resilient population, helps to ensure that the nation is capable of handling any untoward eventualities.