Finance Operations Analyst

Russell Tobin; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Russell Tobin in Singapore seeks an experienced AR credit & collections professional to manage Monthly Invoicing customers across APAC, with a focus on Japan and India. You will oversee credit applications, monitor collections, resolve disputes, and coordinate with Accenture Collectors in Bangalore to hit target metrics while ensuring accurate cash applications.

The role requires 3–5 years in AR credit & collections, proficiency with AI tools (Gemini, Google Sheets, Google Docs), a university

Qualifications

• 3–5 years of experience in Accounts Receivable credit & collections with a track record of redesigning and automating finance workflows.
• Proficient in AI tools applications (e.g., Gemini, Google Sheets, Google Docs) and financial statement analysis.
• University graduate with strong academic background.
• Native Japanese language proficiency is a must-have to communicate with Japan-based clients; business-level English preferred.

Responsibilities

• Account and Case Management for Monthly Invoicing customers (APAC, mainly Japan & India) focusing on collection and credit management.
• Reviewing and approving new credit applications and credit limits for APAC Monthly Invoicing customers.
• Collaborating with Bangalore-based Accenture Collectors to achieve target collection metrics.
• Validate and process cash applications, disputes, and write-offs per customer instructions.
• Assist customers’ queries and support DTP credit/rebill and memo processes.

Skills

Credit & collections

AI tools proficiency

Financial statement analysis

Japanese language

English proficiency

Education

Bachelor's degree

Tools

Gemini AI

Google Sheets

Google Docs

Job description

• Account and Case Management: Involved in the account management for Monthly Invoicing (MI) customers with Sold-to Country in APAC but mainly Japan & India focusing on collection and credit respectively, including but not limited to managing account relationships, reviewing and overseeing new credit application and credit management and facilitating collection activities. This includes:
• Reviewing and approving new credit applications for APAC Monthly Invoicing customers focusing on Japan + India customers.
• Following up on collection activities, payment & remittance details of Japan and India customers
• Addressing disputes and its resolution within client and customer
• Reviewing cash applications and write-offs performed accurately according to customers’ instructions
• Responsible for assisting customers’ queries, perform other tasks according to DTP
• Responsible for validating and processing Credit Rebill, Credit Memo status, Dispute Request.
• Invoice Management: Download invoices and prepare statements of accounts as requested by sales teams and customers, categorized by business groups.
• Observe and follow the collection procedures, process and schedules according to DTP.
• Collaboration and Support: Provide support and work closely with Accenture Collectors based in Bangalore to achieve the assigned target collection metrics (P0/P1) by ensuring seamless coordination and effective communication.
• Ensure and monitor correct cash applications performed.

Credit

• Involved in reviewing and assessing customers' new credit application, customers’ credit and financial risk, and approving credit limit requests for our Monthly Invoicing customers in APAC, primarily customers with Sold to Japan and India based clients and to ensure compliance with DTP and company policies and procedures.

Requirement:

• At least 3-5 years of experience in Account Receivable credit & collections with a strong track record of success specifically around re-designing and automating finance workflows; AI experience preferred.
• Proficient in AI tools applications (eg., gemini, gsheet, gdoc) and financial statement analysis skills
• University graduate with a strong academic background
• Native Japanese language proficiency is a must-have as you will be expected to communicate with Japan-based clients in the local language. Business-level English proficiency preferred.