Finance Operations Analyst

MORGAN MCKINLEY PTE. LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

MORGAN MCKINLEY PTE. LTD. in Singapore seeks a Credit & Collections Manager to lead end-to-end credit risk evaluation, revenue recovery, and external vendor oversight. The role leverages AI and automation to streamline financial workflows across regional clients.

Responsibilities include portfolio management, collections, dispute resolution, and governance, with emphasis on optimizing cash flow and KPI targets in a global enterprise setting.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business or related field.
• 3–5+ years in Accounts Receivable, Credit Assessment, and Collections in a global enterprise.
• Proficiency in Business Japanese (spoken and written, JLPT N2/N1 equivalent).
• Experience re-engineering, automating financial workflows; familiarity with AI in operations.

Responsibilities

• Account & Credit Portfolio Management for regional monthly invoicing clients.
• Evaluate and approve credit line requests and new account applications.
• Direct collection initiatives and track remittance documentation for regional portfolios.
• Facilitate dispute resolution with internal and external stakeholders.
• Validate and adjust credits, memos, write-offs per governance.
• Oversee invoice generation, statements, and reconciliations.
• Operational Compliance & Outsourcing Governance.
• Follow SOPs and DTPs; align with offshore collection teams.
• Audit cash allocation processes by third-party vendors.

Skills

Credit risk assessment

Accounts receivable

Collections

Japanese language proficiency

AI-enabled process automation

Financial statement analysis

Stakeholder communication

Education

Bachelor’s degree in Finance/Accounting/Business

Tools

LLMs

Office productivity tools (Excel, Docs)

Job description

Our client is a leading MultiTech Social Media company.
This position manages end-to-end credit risk evaluation, revenue recovery, customer query resolution, and external service vendor oversight while optimizing financial workflows through modern AI and automation tools.

Job Responsibilities

• Account & Credit Portfolio Management
• Evaluate and approve credit line requests and new account applications for regional monthly invoicing clients, assessing financial statements and operational risk profiles.
• Direct collection initiatives, follow up on outstanding balances, and track remittance documentation for dedicated regional portfolios.
• Facilitate dispute resolution across internal cross-functional partners and external enterprise clients.
• Validate and execute credit/debit adjustments, credit memos, write-offs, and balance adjustments in accordance with internal governance protocols.
• Oversee invoice generation, statement distribution, and account reconciliations based on business-unit demands.
• Operational Compliance & Outsourcing Governance
• Execute daily workflows strictly aligned with Standard Operating Procedures (SOPs) and Desktop Procedures (DTPs).
• Partner with offshore collection teams to meet target recovery KPIs (e.g., aging buckets, cash velocity metrics) through clear alignment and tactical support.
• Audit daily cash allocation processes executed by third-party vendor teams to guarantee precision.

Job Requirements

• Bachelor’s degree in Finance, Accounting, Business, or a related field with strong academic standing.
• 3–5+ years in Accounts Receivable, Credit Assessment, and Collections within a global enterprise environment.
• Professional proficiency in Business Japanese (written and spoken, JLPT N2/N1 equivalent) to effectively manage Japanese enterprise accounts, resolve billing inquiries, and negotiate collections.
• Demonstrated history of re‑engineering, streamlining, and automating financial workflows; hands‑on experience leveraging AI applications to accelerate operations is highly preferred.
• Advanced proficiency in financial statement analysis, modern office productivity suites (spreadsheets, document tools), and enterprise AI applications (e.g., LLMs, automated prompts, workflow tools).