Finance Manager (Process Optimisation)

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel is building an AI-first telco for the future, with a focus on transforming RTR processes to improve efficiency and accuracy. You will partner with business users and IT to identify gaps, standardize activities, and drive automation across the RTR function.

The role covers month-end close, financial accounting and reporting, and requires strong finance knowledge, process mapping, and governance awareness. This is a globally impactful finance transformation position at Singtel.

Qualifications

• Degree in Accountancy, Finance, Business or related discipline.
• Minimum 6 years of relevant experience with exposure to financial operations, accounting/reporting and/or process optimisation & transformation initiatives.
• Good finance and accounting process knowledge.
• Process mapping and root-cause analysis.
• Experience supporting process improvement, automation or transformation initiatives.
• Proficient in Microsoft Office, familiarity with Power Platform, AI tools will be advantageous.
• Strong problem solving and analytical mindset.
• Clear written and verbal communication skills.
• Good organisation, prioritisation and coordination skills.
• Understanding of finance controls, governance and audit requirements.

Responsibilities

• Review existing RTR processes and identify opportunities for simplification, standardization and automation.
• Work with process owners and users to understand business requirements and support process improvements.
• Coordinate and track process improvements and transformation initiatives, including timelines, issues and deliverables.
• Work with IT and automation teams on business requirements, solution design and development.
• Coordinate UAT, implementation, training and change management activities.
• Monitor post-implementation results and identify areas for further improvement.
• Provide guidance and ongoing support to team members for assigned initiatives
• Support month end close activities, including journals, reconciliations, balance sheet accounts review, audit and any other RTR tasks as required.
• Support other RTR activities or initiatives as assigned.

Skills

Problem solving

Analytical mindset

Communication skills

Organization & coordination

Process mapping

Root-cause analysis

Finance knowledge

Education

Degree in Accountancy, Finance, Business or related discipline

Tools

Microsoft Office

Power Platform

AI tools

Job description

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

Be a Part of Something BIG!

To support Record to Report (RTR)’s process optimization initiatives, this role will be responsible for identifying process gaps and improvement opportunities, simplifying, and standardizing activities and driving automation and system enhancement across RTR.

The role partners with business users, IT and transformation/Group Digital Office teams to translate business needs into practical solutions, support implementation and change, and sustain benefits post-implementation.

The role is also expected to provide operational support for RTR activities, including month-end close, financial accounting and reporting, and other assignments based on business priorities and resource needs.

Make an impact by

• Review existing RTR processes and identify opportunities for simplification, standardization and automation.
• Work with process owners and users to understand business requirements and support process improvements.
• Coordinate and track process improvements and transformation initiatives, including timelines, issues and deliverables.
• Work with IT and automation teams on business requirements, solution design and development.
• Coordinate UAT, implementation, training and change management activities.
• Monitor post-implementation results and identify areas for further improvement.
• Provide guidance and ongoing support to team members for assigned initiatives
• Support month end close activities, including journals, reconciliations, balance sheet accounts review, audit and any other RTR tasks as required.
• Support other RTR activities or initiatives as assigned.

Skills for Success

• Degree in Accountancy, Finance, Business or a related discipline; or equivalent professional qualification.
• Minimum 6 years of relevant experience with exposure to financial operations, accounting/ reporting and/or process optimisation & transformation initiatives
• Good finance and accounting process knowledge
• Process mapping and root-cause analysis
• Experience supporting process improvement, automation or transformation initiatives
• Proficient in Microsoft Office, familiarity with Power Platform, AI tools will be advantageous.
• Strong problem solving and analytical mindset
• Clear written and verbal communication skills
• Good organisation, prioritisation and coordination skills
• Understanding of finance controls, governance and audit requirements

Are you ready to say hello to BIG Possibilities?

Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.