Field Service Technician – Smart Security Systems (24/7)

UBERGARD PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Benefits offered by this job

No perks listed

Job summary

UBERGARD PTE LTD in Singapore seeks a Maintenance Technician to join our field service team, supporting electronic key management systems. You will perform preventive maintenance at customers' premises, provide on-site or remote technical support, and set up new systems and conduct testing and commissioning.

The ideal candidate holds a Diploma or Higher NITEC in electronics or related discipline, has hands-on hardware and network experience, and is willing to travel within Singapore to cover

Qualifications

• Diploma or Higher NITEC in Electronics, Computer Engineering, Computer Science, Electrical and Electronic Engineering, or a related discipline.
• Knowledge of and hands-on experience with electrical and electronic hardware, basic Linux and/or Windows operating systems, and IT network setup in corporate environments.
• At least one year of relevant experience in electrical or electronic technical support, field service or system maintenance, or equivalent practical experience.

Responsibilities

• Respond to customer technical enquiries with clear, professional guidance and timely progress updates.
• Provide remote and on-site technical support to diagnose and resolve reported cases.
• Participate in a rotating duty roster to support the company's 24/7 technical hotline.
• Carry out scheduled preventive maintenance at customers' premises or remotely, as appropriate.
• Set up new systems and conduct system testing and commissioning at customers' premises.
• Train and guide customer administrators and users on system configuration, user enrolment, key access permissions and daily operations.

Skills

Electrical hardware

Linux/Windows basics

IT network setup

Analytical thinking

Communication skills

Education

Diploma or Higher NITEC in Electronics or related discipline

Job description

UBERGARD PTE LTD in Singapore seeks a Maintenance Technician to join our field service team, supporting electronic key management systems. You will perform preventive maintenance at customers' premises, provide on-site or remote technical support, and set up new systems and conduct testing and commissioning.

The ideal candidate holds a Diploma or Higher NITEC in electronics or related discipline, has hands-on hardware and network experience, and is willing to travel within Singapore to cover