Field Service Technician

Ogawa Health-Care Pte Ltd; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

Ogawa Health-Care Pte Ltd is seeking a dedicated Service Technician in Singapore to perform preventive maintenance, troubleshooting, and repairs on inhouse products. You will fill inspection reports, explain issues to customers, and ensure timely completion of repairs, while coordinating with internal teams and customers.

The role requires hands-on work, a proactive attitude, and the ability to work independently. Training will be provided, and a class 3 driving license is an advantage.

Qualifications

• Class 3 Driving License an advantage
• Prior working experience in technician would be of added advantage
• Hands on work needed
• Training will be provided

Responsibilities

• Performing preventive maintenances, troubleshooting and repairs, installation works
• Fill out inspection reports and keep records on services that have been performed
• Explain issues with product and repairs to customers
• Ensure that outstanding repair jobs are completed in a timely manner
• Diagnose issues and troubleshoot technical problems effectively
• Communication with internal teams and customers to ensure clarity on technical issues and progress
• Any other duty assigned

Skills

Team player

Independent

Troubleshooting

Problem solving

Communication

Job description

Job Summary:

We are looking for a dedicated and skilled Service Technician to join our team. This role involves troubleshooting, maintenance, and repair of technical equipment for our inhouse products. The ideal candidate will be proactive in ensuring customer satisfaction by delivering timely and quality service.

Job Description:

• Performing preventive maintenances, troubleshooting and repairs, installation works.
• Fill out inspection reports and keep records on services that have been performed
• Explain issues with product and repairs to customers
• Ensure that outstanding repair jobs are completed in a timely manner.
• Diagnose issues and troubleshoot technical problems effectively.
• Communication with internal teams and customers to ensure clarity on technical issues and progress.
• Any other duty assigned.

Requirements:

• Class 3 Driving License an advantage
• Prior working experience in technician would be of added advantage
• Team player with good discipline and work attitude
• Independent and resourceful
• Hands on work needed
• Training will be provided