Field Service Engineer - Customer Engineer (Semiconductor)

Applied Materials, Inc.; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

Applied Materials, Inc. is seeking a Field Service Engineer to install, maintain, and upgrade customer equipment across semiconductor systems. You will use diagnostic tools and direct coordination with customers to ensure smooth operations and high service levels.

Responsibilities include leading repair efforts, following documented procedures, and mentoring junior engineers. Travel up to 10% is expected; a valid driver’s license is required.

Qualifications

• Bachelor's Degree.
• 7-10 years of work experience in semiconductor industry or other equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Strong knowledge of hand tools and their appropriate usage, including digital multimeters.
• Advanced knowledge of wafer processing parameters.
• Effective written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.

Responsibilities

• Install, maintain, and upgrade customer equipment
• Apply troubleshooting and problem-solving skills, as well as company diagnostic tools and documentation, to solve complex equipment issues
• Follow and generate documented procedures and published task plans
• Communicate with customers and internal business units, lead projects as necessary
• Train and mentor junior Field Service Engineers [Customer Engineers]
• Fulfill additional duties, as assigned

Job description

Applied Materials, Inc. is seeking a Field Service Engineer to install, maintain, and upgrade customer equipment across semiconductor systems. You will use diagnostic tools and direct coordination with customers to ensure smooth operations and high service levels.

Responsibilities include leading repair efforts, following documented procedures, and mentoring junior engineers. Travel up to 10% is expected; a valid driver’s license is required.