Field Service Engineer – Analytical Instruments

WECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

WECRUIT PTE. LTD. provides technical service and support for advanced scientific instruments across Southeast Asia.

The role involves regional travel for installation, calibration, maintenance, and training, while ensuring compliance with quality and safety standards. You will work with Sales, Administration and global technical teams to deliver high-quality service, prepare quotes, maintain records, and develop further service business opportunities.

Qualifications

• Diploma or degree in relevant engineering fields.
• At least 2 years of service engineering experience; fresh graduates are welcome with training.
• Willingness to travel overseas to support regional customers; local travel required.
• Strong troubleshooting and customer service orientation and safe working practices.
• Experience servicing scientific instruments like Particle Size Analyzers, XRF, Spectroscopy, or ICP is advantageous.

Responsibilities

• Provide technical service and support for analytical instruments.
• Travel regionally to customer sites for installation, commissioning, calibration, validation, preventive maintenance, troubleshooting, repairs, and training.
• Ensure services meet quality standards, safety procedures and site regulations.
• Prepare accurate service quotations for repairs, maintenance, spare parts and labor.
• Maintain service reports and technical documentation after each service activity.
• Collaborate with Sales, Customer Service Administration, Regional Technical Experts and Service Engineers for seamless delivery.
• Liaise with overseas manufacturing factories and global support teams to troubleshoot issues.
• Conduct technical training for end users to ensure proper operation and maintenance of instruments.
• Identify service business opportunities to support growth and customer retention.
• Perform other duties as assigned.

Skills

Troubleshooting

Customer service

Time management

Independent work

Problem solving

Travel readiness

Communication

Education

Diploma or Degree in Engineering (Mechanical/Electrical/Mechatronics/Instrumentation)

Tools

Particle Size Analyzers

XRF Systems

Spectroscopy Systems

ICP Spectrometers

Job description

WECRUIT PTE. LTD. provides technical service and support for advanced scientific instruments across Southeast Asia.

The role involves regional travel for installation, calibration, maintenance, and training, while ensuring compliance with quality and safety standards. You will work with Sales, Administration and global technical teams to deliver high-quality service, prepare quotes, maintain records, and develop further service business opportunities.