Field Service Engineer

EV GROUP E. THALLNER SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

EV GROUP E. THALLNER SINGAPORE PTE. LTD. is seeking skilled Field Service Engineers to join our Singapore team. In this full-time role you will deliver hands-on technical support and maintenance for our semiconductor equipment at customer sites.

You will conduct site surveys, assist on-site installations and acceptance tests, troubleshoot issues, perform preventive maintenance, implement upgrades, and train customer personnel on-site to ensure smooth operations.

Responsibilities

• Conduct site surveys prior to tools installation
• Support and perform on-site installations and acceptance tests
• Troubleshoot, diagnose and resolve equipment issues
• Perform tools preventive maintenance
• Implement equipment upgrades and modifications
• Ensure a high level of customer satisfaction through responsive and professional service via phone, email or in person
• Conduct training to our customers on-site personnel

Job description

We are a fully owned subsidiary of E V Group (EVG) with headquarters in Austria. We are a leading provider of advanced semiconductor manufacturing equipment and solutions and have established a reputation for delivering cutting-edge technologies and excellent service support to our customers worldwide.

We are expanding rapidly and urgently looking for several Field Service Engineers to join our team. In this full-time position, you will be responsible for providing technical support and maintenance services for our customers in Singapore. As a key member of our Field Service Team, you will play an important role in ensuring the smooth and efficient operations of our customers' production facilities.

What will you be doing ?

• Conduct site surveys prior to tools installation
• Support and perform on-site installations and acceptance tests
• Troubleshoot, diagnose and resolve equipment issues
• Perform tools preventive maintenance
• Implement equipment upgrades and modifications
• Ensure a high level of customer satisfaction through responsive and professional service via phone, email or in person
• Conduct training to our customers on-site personnel