Field Service Engineer

RHEINMETALL ELECTRONICS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 48,000 - 75,000; Full time

Job summary

Rheinmetall Electronics Singapore is seeking a Field Service Representative to maintain and repair complex simulation systems at customer premises. You will manage subcontractors, support customer training, and ensure timely, high-quality service delivery for small- to medium-sized projects.

The role requires strong English communication, hardware/software know-how, and the ability to travel worldwide as needed. Based on location, this position is on-site with customer sites in Singapore.

Qualifications

• Diploma or Higher ITEC in engineering, as listed in the job requirements.
• Strong English communication skills, written and spoken.
• Knowledge of computer hardware and basic software incl. Windows/Linux.
• Experience handling technical documentation and using electrical test equipment.
• Mechanical and electrical system understanding for maintenance work.
• Experience in maintenance or system integration is preferred.

Responsibilities

• Perform maintenance and repair on complex simulation systems to ensure reliability.
• Troubleshoot electrical and mechanical faults at customer sites to minimise downtime.
• Repair defective assemblies to restore system functionality.
• Provide technical services for PCs, networks, projectors, and related systems.
• Document services and create detailed error logs for QA.
• Plan and manage subcontractors to complete work on schedule and budget.
• Advise customers on maintenance or system development improvements.
• Assist with In-Service Support contracts to facilitate service agreements.
• Prepare and deliver training courses on system operation and servicing.

Skills

English communication

Technical documentation

Electrical test equipment

System maintenance

Education

Diploma or Higher ITEC qualification in engineering

Tools

Windows

Linux

Network administration

Job description

Company Overview

Rheinmetall Electronics Singapore is a private limited liability company in Singapore specializing in sales, technical support, systems integration, sales maintenance, and related services in the area of defence.

Job Summary

As a Field Service Representative, you will maintain and repair complex simulation systems, manage subcontractors, support customer training, and ensure timely, high-quality service delivery for small- to medium-sized projects. You will be stationed in customer's premises to perform your role.

Responsibilities

• Perform maintenance and repair on complex simulation systems and their components to ensure operational reliability


• Troubleshoot and rectify electrical and mechanical faults on complex systems at customer sites to minimize downtime


• Repair defective assemblies to restore system functionality


• Provide technical services for PCs, networks, projectors, electrical systems, air conditioning, and vehicle-specific operating components of simulation devices


• Document all services performed and create detailed error logs for reporting and quality assurance


• Plan and manage subcontractors to ensure maintenance and repairs are completed on schedule and within budget


• Advise customers on system-related inquiries and recommend maintenance or system development improvements


• Support Site Manager or designated managers in preparing In-Service Support (ISS) contracts to facilitate service agreements


• Prepare and deliver customer training courses on system operation, maintenance, and servicing to enhance user competence

Required competencies and certifications

• Diploma or Higher ITEC qualification in an engineering field


• Proficient English communication skills, both written and spoken


• Knowledge of computer hardware and basic software skills including Windows, Linux, and network administration


• Experience handling technical system documentation and using electrical test equipment


• Strong technical understanding of mechanical and electrical systems


• Experience in maintenance or system integration within a related industry

Preferred competencies and qualifications

• Trained electrician authorized to work on electrical systems up to 400 V AC in compliance with applicable laws (preferred, not essential)


• Minimum of 3 years working experience in a relevant field (preferred, not essential)

Other Information

• Ability to obtain necessary security clearances for access to MINDEF classified information


• High intercultural competence and willingness to work in an international environment


• Ability to work independently with initiative and a service-oriented approach


• Team-oriented work style with a confident manner


• Willingness to travel worldwide