Field Engineer - CCTV & AI Solutions (Travel Required)

Ailytics; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

Ailytics in Singapore is hiring a Field Engineer to deploy and commission CCTV systems at client sites worldwide. You will be the on-the-ground face of the company, installing hardware, integrating it with existing networks, and training client teams to operate the system confidently.

The role requires hands-on installation skills, strong communication, and willingness to travel both domestically and overseas for deployments and client meetings.

Qualifications

• 2+ years of client-facing field experience on site and in meetings.
• Hands-on CCTV/IP camera installation and commissioning.
• Experience with network systems and on-site issue resolution.
• Ability to deliver onboarding or training to non-technical users.
• Willingness to travel overseas for deployments and client visits.

Responsibilities

• Install, configure and commission CCTV cameras and related hardware at client sites.
• Connect and integrate hardware with clients' camera systems and networks.
• Diagnose and fix hardware, network and camera issues on site and remotely.
• Serve as main on-site contact from site survey to handover.
• Run onboarding and training sessions for client teams.
• Travel overseas for hardware deployments and client meetings when required.
• Escalate complex issues and coordinate with internal teams until resolution.
• Maintain installation records, site docs and deployment checklists.
• Share field feedback with product and engineering teams.

Skills

Client-facing

On-site deployment

Diagnostics & troubleshooting

Communication

Time management

Tools

IP cameras

Networking

CCTV installation

Job description

Ailytics in Singapore is hiring a Field Engineer to deploy and commission CCTV systems at client sites worldwide. You will be the on-the-ground face of the company, installing hardware, integrating it with existing networks, and training client teams to operate the system confidently.

The role requires hands-on installation skills, strong communication, and willingness to travel both domestically and overseas for deployments and client meetings.