Field Engineer

EDMI COMMUNICATIONS PTE. LTD.; Singapore; On-site; SGD 48,000 - 78,000; Full time

Job summary

EDMI Communications Pte. Ltd. is seeking a Field Engineer to identify and resolve operational issues in AMI and PUB Water networks, ensuring reliable meter communication through field deployment and support.

The role involves on-site investigations of radio equipment, root-cause analysis, and coordinating meter installations, with emphasis on troubleshooting and documentation for continued network performance.

Qualifications

• 1+ years hands-on AMI platform experience (Itron, Landis+Gyr, Sensus, or Silver Spring).
• Knowledge of RF propagation, antenna theory, and wireless networking.
• Understanding of mesh, TCP/IP, cellular, and PLC network protocols.
• Proficiency with RF/test equipment and AMI diagnostic tools.
• Experience with GIS and network mapping applications.
• Strong analytical and troubleshooting skills for field issues.
• Excellent written and verbal communication for technical and non-technical audiences.
• Proficiency in technical writing and reporting tools.

Responsibilities

• Identify, investigate, and diagnose operational issues in AMI and PUB Water networks using cross-system checks.
• Conduct on-site investigations of radio communications equipment and meters to perform root cause analysis.
• Provide on-site technical assistance to troubleshoot and repair equipment and software, serving as escalation point.
• Create work orders and service tickets to ensure timely remediation within SLA.
• Escalate recurring or systemic issues for engineering analysis.
• Lead field deployment of AMI communication infrastructure including collectors, repeaters, and access points.
• Conduct RF site surveys and network coverage analysis to optimize topology and performance.
• Coordinate meter installation programs ensuring proper network registration and commissioning.
• Perform field testing of new AMI technologies and protocols to validate performance.
• Develop and maintain technical documentation for AMI field operations.

Skills

AMI platforms experience

RF communications

Network protocols (mesh, TCP/IP, PLC)

Analytical & troubleshooting

Communication skills

Technical writing

Field deployment leadership

Tools

Spectrum analyzers

Network analyzers

Signal generators

GIS / network mapping tools

AMI hardware knowledge

Job description

Job Summary

The Field Engineer identifies, investigates, and resolves operational issues in Advanced Metering Infrastructure (AMI) and PUB Water networks, ensuring optimal network performance and reliable meter communication through field deployment and technical support.

Responsibilities

• Identify, investigate, and diagnose operational issues in AMI and PUB Water networks using cross-system checks to confirm issue origins and determine need for field diagnosis
• Conduct on-site investigations of radio communications equipment and electricity meters to perform root cause analysis and initiate appropriate remedial actions
• Provide on-site technical assistance to troubleshoot and repair equipment and software applications, serving as an escalation point for complex issues
• Create work orders and service tickets to ensure timely completion of remedial works and resolution of issues within service level requirements
• Escalate recurring or systemic issues through problem tickets for further engineering analysis
• Lead field deployment of AMI communication infrastructure including collectors, repeaters, and access points
• Conduct RF site surveys and network coverage analysis to optimize communication topology and network performance
• Coordinate meter installation programs ensuring proper network registration and commissioning of meters
• Perform field testing of new AMI technologies and communication protocols to validate performance and integration
• Develop and maintain comprehensive technical documentation for AMI field operations and troubleshooting procedures

Preferred competencies and qualifications

• Hands-on experience (1+ years) with major AMI platforms such as Itron, Landis+Gyr, Sensus, or Silver Spring Networks
• Knowledge of RF communications including RF propagation, antenna theory, and wireless networking principles
• Understanding of network protocols including mesh networking, TCP/IP, cellular communications, and PLC technologies
• Proficiency with test equipment such as spectrum analyzers, network analyzers, signal generators, and AMI diagnostic tools
• Familiarity with smart meter hardware, communication modules, and utility metering standards
• Experience with geographic information systems (GIS) and network mapping applications
• Strong analytical and troubleshooting skills applied to complex technical issues in field environments
• Excellent written and verbal communication skills tailored to both technical and non-technical audiences
• Proficiency in technical writing, network diagramming, and reporting tools to produce clear documentation