Field Application Specialist

Chemoscience Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Everlife Research Instruments in Singapore is seeking a Field Application Specialist to bridge our biotechnology products with customers, delivering expert application guidance and technical support for genomics workflows.

You will train customers, troubleshoot, and support sales with demonstrations while staying current on industry trends and competitor technologies. A strong emphasis on independent work and collaboration is required.

Qualifications

• Degree in Biomedical Science, Genomics, Genetics, Molecular Biology, or related field (MSc/PhD preferred).
• Minimum 2 years of relevant experience preferred.
• Knowledge of short-/long-read sequencing, qPCR, dPCR and lab automation.

Responsibilities

• Conduct customer training and application support.
• Provide technical support and troubleshooting for genomics workflows and products.
• Conduct customer training and application support.
• Support sales teams with product demonstrations and technical discussions.
• Serve as the technical expert for assigned products.
• Stay updated on industry trends and competitor technologies.
• Work independently and collaboratively to achieve team goals.

Skills

Analytical problem solving

Interpersonal communication

Customer-focused

Training & teaching

Education

Biomedical Science/Genomics/Molecular Biology degree (or related)

MSc/PhD preferred

Tools

short-/long-read sequencing

qPCR

dPCR

lab automation

sequencing data analysis software

Job description

About the role

Everlife Research Instruments is seeking a Field Application Specialist to join our dynamic team in the Biotechnology & Genetics sector. As a Field Application Specialist, you will be the critical link between our innovative products and our customers, providing expert technical support and application guidance to ensure our clients maximise the value of our solutions. This role is strategically important to our business, as you will directly influence customer satisfaction, product adoption, and market expansion within the biotechnology and genetics field.

What you'll be doing

• Conduct customer training and application support.
• Provide technical support and troubleshooting for genomics workflows and products.
• Conduct customer training and application support.
• Support sales teams with product demonstrations and technical discussions.
• Serve as the technical expert for assigned products.
• Stay updated on industry trends and competitor technologies.
• Work independently and collaboratively to achieve team goals.

What we're looking for

• Degree in Biomedical Science, Genomics, Genetics, Molecular Biology, or related field (MSc/PhD preferred)
• Minimum 2 years of relevant experience preferred.

• Knowledge of short-/long-read sequencing, qPCR, dPCR & lab automation is required.
• Experience in sequencing data analysis, & software competency is an advantage.
• Strong analytical & real-time, systematic problem-solving skills.
• Strong interpersonal skills with good written and verbal communication
• Self-motivated and customer-focused.