FCL Trade Manager

DHL Global Forwarding; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

DHL Global Forwarding Singapore is seeking a Trade Management Support professional to assist the Asia-MENATAF region. You will pre-analyze RFQs, collaborate on space and equipment solutions, and provide KPI analysis to improve transparency.

This role involves negotiating rates with carriers, maintaining country-specific rates, and ensuring timely market information sharing with ASPA countries and the OFR network. Relevant logistics knowledge and strong communication skills are essential.

Qualifications

• Degree holder.
• Min 2-3 years' experience.
• Good knowledge of ocean freight products.
• Good negotiation and communication skills.
• Problem solving skills: Analyze problems effectively and find the best solutions.
• Possess knowledge of carrier's functions.
• Acquired knowledge in general shipping matters (e.g. Operations, customer service, documentation, claims, clearance, etc).
• Possess basic Logistics/Supply Chain Management knowledge.
• Well versed in software knowledge (word, excel, power point, etc).
• Ability to communicate in different dialects or foreign languages is an added advantage.

Responsibilities

• Pre-analyze RFQ's on potential and importance.
• Collaborate on solutions as space and equipment issues on a day-to-day basis with internal and external stakeholders.
• Provide analysis of Trade KPI's.
• Upload of FAK, MTS and NAC levels internally.
• Negotiate and maintain competitive rates.
• Establish country's requested rates with carriers (for named accounts requests).
• Understand country's needs and negotiate specific requirements with target carriers e.g. space protection / allocation, free time on demurrage and detention.
• Monitoring core carrier adherence performance by using available tools to achieve targets with carriers based on the latest estimate.
• Maintaining trade's contract database and review in conjunction with allocation.
• Establish regular market information to countries (Update on latest changes in surcharges and market situation).
• Support ASPA countries on rates and carriers' related issues.
• Communicate with overseas offices on day-to-day issues.
• Guidance to countries on trade and market related subjects.
• Networking with RDMs of stakeholding countries to develop potential businesses.
• Monitor and report market rate changes, weekly liftings and prepare monthly strategy report.
• Monitor key account performance, rates and resolve space/equipment issues.
• Ensure efficient flow of information concerning carriers' activities and market development to management.
• Manage allocation for the trade with AP allocation team to fulfill carrier targets and contract MQCs, maximize yield and carrier incentives.
• Ensure regular market information for the trade & communicate this to Trade Management, OFR network and M&S.

Skills

Negotiation

Communication

Problem solving

Carrier knowledge

Shipping knowledge

Logistics knowledge

Multitasking

Education

Degree holder

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

• Support the Trade Management Team Asia-MENATAF and help to improve transparency of actions
• Active involvement to achieve profitable growth and widen our customer base
• Manage Allocations with clients and carriers

Job Purpose

• Support the Trade Management Team Asia-MENATAF and help to improve transparency of actions
• Active involvement to achieve profitable growth and widen our customer base
• Manage Allocations with clients and carriers

Key Responsibilities

Customers – New and Existing

• Pre-analyze RFQ's on potential and importance
• Collaborate on solutions as space and equipment issues on a day-to-day basis with internal and external stakeholders
• Provide analysis of Trade KPI's
• Upload of FAK, MTS and NAC levels internally

Regional Buying

• Negotiate and maintain competitive rates
• Establish country's requested rates with carriers (for named accounts requests)
• Understand country's needs and negotiate specific requirements with target carriers e.g. space protection / allocation, free time on demurrage and detention
• Monitoring core carrier adherence performance by using available tools to achieve targets with carriers based on the latest estimate.
• Maintaining trade's contract database and review in conjunction with allocation

Country OFR Organisations

• Establish regular market information to countries (Update on latest changes in surcharges and market situation)
• Support ASPA countries on rates and carriers' related issues
• Communicate with overseas offices on day-to-day issues
• Guidance to countries on trade and market related subjects
• Networking with RDMs of stakeholding countries to develop potential businesses

Management

• Monitor and report market rate changes, weekly liftings and prepare monthly strategy report
• Monitor key account performance, rates and resolve space/equipment issues
• Ensure efficient flow of information concerning carriers' activities and market development to management
• Manage allocation for the trade with AP allocation team to fulfill carrier targets and contract MQCs, maximize yield and carrier incentives
• Ensure regular market information for the trade & communicate this to Trade Management, OFR network and M&S

Global OFR Carriers in Asia Pacific

• Develop and maintain relations with global ocean freight carriers
• Discuss and initiate actions to solve problems on space or equipment constraints
• Obtain updated information from ocean carriers on latest rate implementation
• Set up space protection with target carriers

Experience/Qualification Requirements

• Degree Holder
• Min 2-3 years' experience
• Good knowledge of ocean freight products
• Good negotiation and communication skills
• Problem solving skills: Analyze problems effectively and find the best solutions
• Possess knowledge of carrier's functions
• Acquired knowledge in general shipping matters (e.g. Operations, customer service, documentation, claims, clearance, etc)
• Possess basic Logistics/Supply Chain Management knowledge
• Well versed in software knowledge (word, excel, power point, etc)
• Ability to communicate in different dialects or foreign languages is an added advantage