Family Counsellor

Lyra Health; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Lyra Health is hiring for a clinical role based onsite in Singapore. The position emphasizes direct therapy for children, teens, and adults, with a focus on family dynamics, risk assessment, and structured outcomes. Expect collaboration with international teams to align care standards and scheduling.

The role requires a Master’s level qualification and SAC registration, plus experience in crisis response and EHR documentation. Work hours are 40 per week, with Saturdays included.

Qualifications

• Master's degree or postgraduate qualification in Counseling, Marriage and Family Therapy, Clinical Psychology, or a related discipline.
• Registered Clinical Counselor or Full Member with SAC or equivalent board.
• Demonstrated clinical experience in supporting families and crisis intervention.
• Proficiency with standardized assessment tools (GAD-7, PHQ-9).
• Commitment to ongoing professional development and ethics.
• Excellent communication and interpersonal skills for community workshops.

Responsibilities

• Deliver high-quality individual therapy and psychotherapy services for children, teenagers, and adults.
• Conduct parental guidance and family sessions to improve dynamics.
• Perform comprehensive family assessments using validated tools.
• Provide crisis support and coordinated care with multidisciplinary teams.
• Maintain confidential clinical documentation in EHR systems and ensure compliance.
• Design and deliver workshops and community outreach on mental health and wellbeing.

Skills

Communication skills

Crisis intervention

Assessment proficiency

Team collaboration

Education

Master's or postgraduate in Counseling, MF Therapy, Clinical Psychology

Tools

Salesforce (EHR)

Job description

About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra's transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

Role Overview

Location: Onsite - to be based in Singapore

The role is a permanent five (5) day a week role

Hours: 40 hour work-week (to be discussed with the hiring manager)

Weekend: Including every Saturday

Flexibility: The successful candidate must be flexible to work outside of standard hours to accommodate the global nature of the business and collaborate effectively with international teams across multiple time zones.

Key responsibilities

• Direct clinical care & family assessment

  • Deliver high-quality, evidence-based individual therapy and psychotherapy services primarily tailored for children and teenagers to address emotional, behavioral, and developmental challenges.

  • Conduct focused parental guidance and family sessions to equip parents with effective strategies, resolve systemic conflicts, improve communication, and strengthen overall family dynamics.

  • Provide separate, dedicated individual therapy sessions for adult clients to address mental health concerns.

  • Conduct comprehensive family assessments utilizing standardized and clinically validated tools (e.g., GAD-7, PHQ-9, CORE-10) to evaluate risk, identify clinical needs, and construct tailored treatment plans.

  • Facilitate structured conflict resolution and psychoeducational guidance to equip family members with practical coping strategies, effective communication techniques, and collaborative problem-solving skills.

  • Implement robust, evidence-based outcome tracking methodologies to monitor progress, evaluate therapeutic effectiveness, and provide constructive feedback throughout the care journey.

• Clinical Operations & Compliance

  • Maintain detailed and confidential clinical documentation in compliance with organizational policies, professional standards, and ethical guidelines, ensuring timely record updates in designated electronic health record systems (e.g., Salesforce).

  • Uphold strict client confidentiality and ethical standards in full compliance with relevant local regulations, Singaporean laws, and ethical frameworks established by the Singapore Association for Counselling (SAC) and related bodies.

  • Collaborate effectively with multidisciplinary team members, clinical supervisors, and administrative staff to ensure integrated, client-centered care for families.

  • Participate in crisis response management according to established protocols, providing timely support as required during emergent crises.

• Community Engagement & Outreach

  • Design and deliver workshops, webinars, and presentations on mental health, effective parenting, and relationship wellness for corporate, educational, and community audiences.

  • Represent the organization at onsite events, engaging with the public to promote wellbeing and facilitate interactive discussions.

  • Contribute content to thought leadership initiatives, such as writing informative articles and blog posts on e.g. family systems, relational dynamics, and mental wellness.

Requirements

• Master's degree or postgraduate qualification in Counseling, Marriage and Family Therapy, Clinical Psychology, or a related discipline.

• Registered Clinical Counselor or Full Member status with the Singapore Association for Counselling (SAC) or equivalent recognized professional board.

• Demonstrated clinical experience in supporting families, counseling techniques, and crisis intervention support

• Proficiency in standardized clinical assessment tools (e.g., GAD-7, PHQ-9) and outcome-tracking methodologies.

• Strong commitment to continuous professional development, ongoing clinical supervision, and ethical clinical practice.

• Excellent communication, presentation, and interpersonal skills suitable for community workshops and client-facing roles.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability,genetic information or any other category protected by law.