Fair Play Analyst - Portuguese (Gaming Trust & Safety)

TDCX; Singapore; On-site; SGD 50,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Flexible working arrangements

Mentorship and coaching

Direct public transport access

Job summary

TDCX is a Singapore-headquartered global BPO company that supports world-leading brands with customer experience, content moderation, and digital marketing. The Trust & Safety team investigates suspicious player activity, analyzes behavior data, and enforces policy across games.

You will collaborate with Moderation, PMT, QA and other teams to improve accuracy and prevent fraud. We value strong analytical minds, integrity, and clear communication in English and Portuguese.

Qualifications

• Experience with online/gaming communities.
• Strong analytical skills and data interpretation.
• High integrity with handling sensitive information.
• Excellent written and verbal English and Portuguese communication.

Responsibilities

• Investigate player accounts flagged for suspicious activity (cheating, botting, fraud, abuse).
• Analyze gameplay patterns and behavioral data to assess policy violations.
• Review reports and determine appropriate enforcement actions.
• Collaborate with Trust & Safety teams to ensure consistent handling of edge cases.
• Document findings and contribute to knowledge bases and playbooks.

Skills

Analytical thinking

Data interpretation

Attention to detail

English language

Portuguese language

Integrity

Communication skills

Job description

TDCX is a Singapore-headquartered global BPO company that supports world-leading brands with customer experience, content moderation, and digital marketing. The Trust & Safety team investigates suspicious player activity, analyzes behavior data, and enforces policy across games.

You will collaborate with Moderation, PMT, QA and other teams to improve accuracy and prevent fraud. We value strong analytical minds, integrity, and clear communication in English and Portuguese.