Facility Coordinator

JLL; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

JLL is seeking a Facilities Coordinator to manage day-to-day operations at a Singapore site. You will be the on-site point of contact for stakeholders, handle reception duties, and coordinate vendor services to ensure smooth facility operations.

The role requires strong customer service, MS Office proficiency, and experience with budgeting and safety/compliance processes. Join an integrated facilities management team delivering premier real estate services.

Qualifications

• Prior facilities experience in a corporate environment.
• Strong customer service focus and communication skills.
• Proficient in MS Word, Excel and PowerPoint.
• Experience with basic budgeting/financial management for a site.
• Demonstrated problem-solving ability and adaptability.

Responsibilities

• Lead day-to-day client activities for the assigned property/facility.
• Be the on-site key contact for stakeholders and client.
• Manage site budgets, invoicing and vendor coordination.
• Oversee reception duties and general office administration.
• Coordinate facilities services and safety/EHS compliance.
• Support People Management and training activities within the team.

Skills

Facilities experience

Customer service

PC literacy

Budgeting

Problem solving

Tools

Word

Excel

PowerPoint

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Coordinator

Corporate Solutions (Integrated Facilities Management)

ROLE AND RESPONSIBILITIES

OVERALL ROLE

The Facilities Coordinator will lead the day-to-day client activities for the assigned property/facility and be the on-site key point of contact for key stakeholders and/or client. The role will assume overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk.

MAJOR RESPONSIBILITIES

Relief Reception Duties

• Create and maintain a welcoming environment by greeting and assisting all visitors, staff and employment candidates
• Provide general reception services by responding to general office emails and public inquiries
• Post conference room schedules, notices, and office communications as needed
• Other duties as assigned by supervisor

Administrative Duties

• Perform general office administrative tasks such as creation of word documents, spreadsheets, publications, and signage for the office
• Serve as a liaison between office staff and facilities management in service requests
• Assist when required to maintain office databases for employee locations and seating assignments, floor plans and employee phone lists
• Assist with new hire process by coordinating with IT department and Facilities to confirm seating assignments and prepare workstations, provide welcome material and updating appropriate employee databases
• Confirm the receipt of and verify accurate invoicing for deliveries, goods and services
• Assist in monthly reporting as well as QBR's
• Other duties as assigned by supervisor

Facilities Services

• Assist in general facilities duties to ensure the adequate provision of office services and supplies
• Conduct daily walk through of the office to ensure safe, clean and organized office, lobby and conference rooms
• Process orders and maintains inventories on all general office supplies, facilities equipment and supplies
• Assist with vendor selection, order special deliveries and coordinate vendor services
• Review and resolve outstanding ticket requests in line with set KPI
• Co-ordinate vendors where required
• Minor project management
• Moves/Adds/Changes
• Manage and implement Preventative Maintenance Program and ensure compliance
• Ensure managed site/risk compliance
• Financial Management of budget and processing of vendor invoices in line with account processes
• 24/7 emergency call support and site attendance is required
• Ensure escalation procedures and incident reporting procedures are implemented and in place

EHS

• Understand and comply with all EHS arrangements or instructions
• Report any failings in EHS arrangements to line manager
• Ensure strict compliance with EHS policies
• Report all incidents within specified timeframes
• Carry out, report and record monthly and quarterly inspections and ensure accurate remediation of defects or any non-compliances
• Where applicable, induct vendors to site specific situations and keep records
• Work closely with Corporate Security on safety and security questions or concerns
• Other duties as assigned by supervisor
• Oversee client Fire Warden/First Aid program

People Management

• Demonstrate and ensure to instill a culture in the team that match our 'I am JLL' core behaviors and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer
• Manage and coach team
• Develop and sustain a high-quality well motivated team
• Ensure high staff morale, trust and work ethics
• Actively support an environment that supports teamwork, co-operation and performance excellence within team
• Assist in mentoring and enabling Training & Development of team members

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Ideal Experience

• Previous facilities experience in a corporate environment
• Strong customer service focus
• Strong PC literacy and proven ability to manage daily activities using various systems, including the internet and email functions Intermediate/Advance Word , Excel, PowerPoint skills
• Financial Management/Budget Experience
• Evidence of problem-solving skills - capacity to deal with ambiguity and solve complex problems effectively

Other Personal Characteristics

• Strong communicator- Good presentation skills and possesses strong verbal & written communication skills; also, an active l