Facilities & Events Operations Specialist

KONTOURZ PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

KONTOURZ PTE. LTD. in Singapore seeks an Events Administrative Executive to provide relief coverage for facilities and events administration and to manage enquiries, bookings and documentation.

The role includes handling service requests, updating CMMS, KPI tracking, and liaising with internal teams and external hirers. It requires relevant event administration experience and a diploma or equivalent qualification in administration or related fields.

Qualifications

• Diploma or equivalent qualification in Administration or Event Management.
• Experience in event administration, facilities administration or helpdesk operations preferred.
• At least 3 years of relevant experience is preferred.

Responsibilities

• Provide relief coverage for Facilities and Events Administration functions as needed.
• Handle telephone, email and other communication channels for enquiries and feedback.
• Record and update service requests and faults in the CMMS; monitor and follow up until closure.
• Assist with KPI tracking, reporting and monitoring of service response and completion.
• Maintain records for workstation, room and key issuance/returns; assist with bookings.
• Coordinate with hirers and internal/external teams for event requirements and payments.
• Prepare event documents, costing, billing information and related documents.
• Prepare monthly reports, meeting minutes and other administrative documents.
• Support data checking, filing, document control and CMMS/event-system updates.

Skills

Communication

Customer service

Coordination

Facilities administration

Education

Diploma, Higher Nitec, Nitec, WSQ skills certification or equivalent in Administration, Event Administration, Business Management, Media/Mass Communication, Event Management

Job description

KONTOURZ PTE. LTD. in Singapore seeks an Events Administrative Executive to provide relief coverage for facilities and events administration and to manage enquiries, bookings and documentation.

The role includes handling service requests, updating CMMS, KPI tracking, and liaising with internal teams and external hirers. It requires relevant event administration experience and a diploma or equivalent qualification in administration or related fields.