Facilities Cleaning Operations Lead

AV FACILITIES PTE. LTD.; Singapore; On-site; SGD 33,000 - 58,000; Full time

Job summary

AV Facilities Pte. Ltd. is seeking a proactive Cleaning Operations Supervisor in Singapore to oversee daily and long-term cleaning schedules, coach and manage cleaning staff, and maintain high service levels. You will liaise with clients on KPIs, handle urgent requests, uphold safety standards, and manage inventory and budgeting tasks.

The role emphasizes effective team leadership, adherence to WSH guidelines, and collaboration with clients to ensure consistent quality across sites.

Responsibilities

• Site & Operations Oversight: Manage daily and long-term cleaning schedules, deep-cleaning projects, and routine quality-control site inspections.
• Manpower & Team Management: Lead, schedule, and train cleaning supervisors and staff, conduct pre-shift briefings, track attendance, and handle performance appraisals or disciplinary matters.
• Client Relations: Liaise directly with clients to review KPIs, resolve service complaints, and address urgent or emergency cleaning requests.
• Safety & Compliance: Enforce Workplace Safety and Health (WSH) guidelines, proper chemical handling, and adherence to standard operating procedures (SOPs).
• Inventory & Cost Control: Monitor stock levels of cleaning supplies and equipment, place purchase orders, and assist with site budgeting or P&L reporting.

Job description

AV Facilities Pte. Ltd. is seeking a proactive Cleaning Operations Supervisor in Singapore to oversee daily and long-term cleaning schedules, coach and manage cleaning staff, and maintain high service levels. You will liaise with clients on KPIs, handle urgent requests, uphold safety standards, and manage inventory and budgeting tasks.

The role emphasizes effective team leadership, adherence to WSH guidelines, and collaboration with clients to ensure consistent quality across sites.