Facilities Administrator and Receptionist

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 38,000 - 56,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Singapore is seeking a Front of House / Reception professional to be the welcoming face and first point of contact for the site. You will support daily building operations and act as a vital link between clients, employees, and visitors.

With 2+ years in reception or hospitality, you will excel in a corporate setting, delivering exceptional service, coordinating with vendors, and maintaining a safe, professional environment on-site.

Qualifications

• Experience: 2+ years in reception, front-of-house, or hospitality.
• Customer-focused with proactive attitude and WOW service in a corporate setting.
• Excellent verbal and written communication with seniors and contractors.
• Highly organized, able to multitask front-desk traffic and admin tasks.
• Problem-solving and tech-savvy; comfortable with visitor systems and FM tickets.

Responsibilities

• Greet guests and manage visitor registration with a professional, welcoming approach.
• Serve as the primary liaison between occupants and the FM team; log and route facility issues.
• Coordinate with vendors and contractors; brief on safety protocols and direct to work areas.
• Maintain reception area and meeting rooms; assist with bookings and event setups.
• Monitor access control; report safety hazards and help log incident reports.

Skills

Reception

Customer service

Communication

Organization

Tech savvy

Tools

Visitor management system

FM ticketing

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Summary

As the front-line representative for our facilities management team, you are the welcoming face and first point of contact for the site. This role blends exceptional front-of-house customer service with vital administrative support for daily building operations, ensuring a seamless, safe, and professional environment for all clients, employees, and visitors.

Key Responsibilities

• Front of House Excellence: Greet guests, employees, and clients with professionalism and enthusiasm. Manage visitor registration, issue access badges...
• Facilities Helpdesk & Liaison: Act as the primary bridge between building occupants and the FM team. Log facility issues, route maintenance tickets to the appropriate staff, and follow up to ensure prompt resolution.
• Vendor & Contractor Coordination: Welcome and sign in external contractors. Ensure vendors are briefed on basic site safety protocols and seamlessly directed to their work areas.
• Site Presentation & Event Support: Maintain the pristine appearance of the reception area and meeting rooms. Assist the wider FM team with meeting room bookings, event setups, and ad-hoc logistical requests.
• Health, Safety & Security: Serve as the "eyes and ears" of the facility. Monitor front-desk access control, report cleanliness or safety hazards immediately, and assist with logging incident reports.

Requirements & Qualifications

• Experience: 2+ years of experience in reception, corporate front-of-house, or hospitality. (Prior experience working within a facilities management, property management, or corporate real estate environment is highly advantageous).
• Customer Focus: A proactive, "can-do" attitude with a passion for anticipating client needs and delivering "WOW" customer service in a corporate setting.
• Communication: Exceptional verbal and written communication skills. Ability to effectively and professionally interact with senior executives, general staff, and external contractors.
• Organization & Multitasking: Highly organized with the ability to manage busy front-desk foot traffic while processing facility requests and administrative tasks.
• Problem-Solving & Tech Savvy: Solution-oriented with the ability to navigate ambiguity. Comfortable using or learning visitor management systems and FM ticketing/helpdesk

Location: On-site –Singapore

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

We give you opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit jll.com.