F&I Admin Assistant - Loan & Salesforce Support

Vantage Automotive Limited; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

Vantage Automotive Limited, part of Sime Motors Singapore and exclusive BYD, Denza and Ford partner, seeks an F&I Admin Assistant on a 12‑month contract to coordinate end‑to‑end loan processing with banks and the sales team, verify documents and maintain accurate loan records in Salesforce.

You will submit loan cases, liaise with banks for status updates, monitor approvals, and communicate loan outcomes to sales consultants, ensuring documents and HP agreements are signed before disbursement.

Qualifications

• Diploma level education required.
• At least 1 year admin support experience.
• Proficiency in Microsoft Office applications.
• Strong interpersonal and written communication skills.
• Ability to maintain confidentiality with sensitive information.

Responsibilities

• Support end-to-end loan processing by coordinating with banks and sales teams, verifying documentation, and maintaining accurate loan records in Salesforce.
• Submit loan cases to bank for processing.
• Record loan cases into Salesforce.
• Liaise with banks for updates on loan status.
• Monitor and update Salesforce with loan approval advice from the banks.
• Convey loan status to sales consultants.
• Release loan amount into Salesforce for registration.
• Check loan documents submitted by sales consultants before releasing loan amount.
• Liaise with sales consultants for outstanding documents before & after registration.
• Check Tax Invoices, LTA log card and Insurance Cover Note from Vehicle Admin before dispatch to Banks.
• Ensure HP Agreement and other required forms are duly signed before dispatch to Banks.
• Generate dispatch batch in Salesforce and prepare documents to Banks for disbursement.
• Update and record outgoing documents into Salesforce.
• Liaise with Banks and arrange for daily collection of documents.
• Perform ad hoc admin tasks assigned by supervisors

Skills

MS Office proficiency

Attention to detail

Interpersonal skills

Written communication

Confidentiality

Education

Polytechnic Diploma (or equivalent)

Tools

Salesforce

Job description

Vantage Automotive Limited, part of Sime Motors Singapore and exclusive BYD, Denza and Ford partner, seeks an F&I Admin Assistant on a 12‑month contract to coordinate end‑to‑end loan processing with banks and the sales team, verify documents and maintain accurate loan records in Salesforce.

You will submit loan cases, liaise with banks for status updates, monitor approvals, and communicate loan outcomes to sales consultants, ensuring documents and HP agreements are signed before disbursement.