F&B Service Associate — Guest Experience

marinabaysands; Singapore; On-site; SGD 22,000 - 36,000; Full time

Job summary

Marina Bay Sands is seeking a Guest Services professional to join our restaurant team in Singapore. You will handle food and beverage orders, greet guests, and ensure exceptional service across shifts, including weekends and public holidays.

You will also manage reservations and support kitchen coordination to maintain service quality. The role requires at least 1 year in guest-facing roles within hospitality, a food hygiene certification, and a neat professional appearance.

Qualifications

• Minimum Secondary school education with 'O' Level passes; Diploma in any field is an advantage.
• Minimum 1 year in a guest service / guest contact role, preferably in a hospitality organization.
• Possess food hygiene and safety certification; willing to work on shifts, weekends and public holidays; professional appearance.

Responsibilities

• Handle food and beverage orders and serve guests.
• Provide friendly, excellent service to all guests.
• Assist fellow team members with restaurant setup and maintain stocked amenities and utensils.
• Assist guests with requests, upsell where appropriate, and be familiar with the menu.
• Handle restaurant reservations via telephone and email.
• Perform cashiering duties: operate POS, handle cash/credit transactions, reconcile cash drawer.
• Push and manage the dim sum trolley: display dishes, promote selections, plate and serve, coordinate with kitchen for replenishment.

Skills

Customer service

Guest interaction

Upselling

Teamwork

Education

Secondary education

Diploma (advantage)

Job description

Marina Bay Sands is seeking a Guest Services professional to join our restaurant team in Singapore. You will handle food and beverage orders, greet guests, and ensure exceptional service across shifts, including weekends and public holidays.

You will also manage reservations and support kitchen coordination to maintain service quality. The role requires at least 1 year in guest-facing roles within hospitality, a food hygiene certification, and a neat professional appearance.