F&B Floor/Service/Bar Captain (Weekdays Only - FT/PT)

TG Group Pte Ltd; Singapore; On-site; SGD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Shift allowance

Meal allowance

Training and professional development

Medical and dental insurance

Job summary

Three Blind Pigs in Singapore is seeking Floor/Service Captain to join our Front-of-House team. Both Full-Time and Part-Time positions are available. You will deliver warm, attentive service, coordinate with kitchen and service staff, and help create memorable dining experiences.

FT candidates should bring prior F&B or service experience; PT candidates training will be provided. We offer competitive SGD salaries and employee benefits including discounts, meal and shift allowances.

Qualifications

• Experience desired for FT; training provided for PT.
• Hospitality and guest service focus is essential.
• Capable of multi-tasking in a busy environment.

Responsibilities

• Welcome and seat guests promptly and warmly.
• Take orders and relay to kitchen accurately.
• Enter orders into POS and coordinate with staff.
• Upsell menu items and maintain service standards.
• Maintain cleanliness and operate according to policy.
• Assist with stock and support teammates as needed.
• Address guest concerns and ensure satisfaction.

Skills

Hospitality passion

Strong communication

Interpersonal skills

Customer service

Team player

Fast-paced environment

Grooming standards

Shift flexibility

Independent worker

Job description

Full-time and Part-time positions available.

About Three Blind Pigs

Three Blind Pigs brings a playful twist to dining with a speakeasy-inspired atmosphere, serving American and Mexican-inspired dishes alongside creative cocktails.

We are looking for enthusiastic and service-oriented individuals to join our Front-of-House team as a Floor / Service Captain. If you enjoy creating memorable guest experiences, working with a fun and energetic team, and thrive in a fast-paced environment, we’d love to hear from you.

The Role

As a Floor / Service Captain, you will play an important role in ensuring smooth daily operations while delivering warm, attentive, and professional service to our guests.

You will work closely with the Front-of-House and kitchen teams to maintain service standards, respond to guests’ needs, and ensure every guest has an enjoyable dining experience.

Key Responsibilities

• Welcome and seat guests promptly and warmly, creating a positive first impression
• Familiarise yourself with the restaurant layout, menu items, promotions, and daily specials to assist guests confidently
• Prepare pre-operation and service stations to ensure the team is ready for service
• Take food and beverage orders accurately, including special requests and dietary requirements
• Enter orders into the POS system and ensure all requests are clearly communicated to the kitchen
• Recommend menu items and beverages, and upsell where appropriate
• Serve food and beverages according to service standards and the correct order sequence
• Coordinate closely with the kitchen and Front-of-House team to ensure timely and smooth service
• Proactively attend to guests’ needs, including clearing tables, refilling drinks, and taking additional orders
• Check in with guests throughout their dining experience and respond promptly to any concerns or requests
• Handle guest feedback professionally and work with the Supervisor / F&B Manager to resolve issues and ensure guest satisfaction
• Process and close bills accurately using the POS system
• Maintain cleanliness and organisation of the dining, service, and pantry areas throughout operations
• Assist with stocktaking, pantry organisation, and other operational duties when required
• Follow all food hygiene, workplace safety, and restaurant policies and procedures
• Support fellow team members and contribute to a positive and collaborative working environment
• Report any accidents, incidents, or operational issues to management promptly
• Carry out other duties as assigned by the Supervisor / Manager

What We’re Looking For

• Passionate about hospitality and delivering excellent customer service
• Positive, energetic, and cheerful personality with a genuine interest in engaging with guests
• Strong communication and interpersonal skills
• Positive service mindset with the ability to anticipate and respond to guests’ needs
• Responsible, proactive, and willing to take initiative
• Able to work independently while being a strong team player
• Comfortable working in a fast-paced restaurant environment
• Good grooming standards and professional personal presentation
• Willing to work shifts according to operational needs, including weekends and public holidays
• For FT candidates: Prior F&B or service experience is preferred, with bar or beverage service experience considered an added advantage
• For PT candidates: No prior experience is required; training will be provided

What We Offer

Full-Time (FT)

• Salary: SGD 2,200 – SGD 2,700/month
• 5 working days per week

Part-Time (PT)

• Salary: SGD 11.00 – SGD 15.00/hour
• Flexible weekday shifts, subject to roster (minimum commitment of 3 days per week)

Other Benefits

• Employee discounts
• Shift allowance
• Meal allowance
• Training and professional development opportunities
• Medical and dental insurance