F&B Crew Captain/Supervisor (Chatterbox Express)

OUE RESTAURANTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent restaurant group in Singapore is seeking a customer-oriented individual to manage POS systems and assist with orders. You will be responsible for ensuring a high standard of hygiene and safety while providing excellent service in a fast-paced environment. Ideal candidates are team players willing to work shifts, weekends, and public holidays. The role offers benefits like a 5-day work week, performance bonuses, and medical coverage.

Benefits

5 Days Work Week

AWS & Performance Bonus

Family Care Leave

Medical & Dental Benefits

Qualifications

• Must maintain high hygiene and safety standards.
• Must be a great team player and take initiative.
• Willingness to work shift hours, weekends, and public holidays.

Responsibilities

• Manage and operate POS systems for transactions.
• Assist in taking customer orders and upselling menu items.
• Handle cash floats and ensure accurate billing.
• Prepare and pack food products for take-out orders.
• Set up service areas according to hygiene and safety standards.
• Attend to customer inquiries and feedback professionally.

Skills

Customer service

Cash handling

Attention to detail

Teamwork

Food safety knowledge

Job description

Why Join Us?

• Encouraging Work-Life Balance.
• Good Career Development Opportunities.
• Work with a Small and Vibrant Team.
• Opportunity to Wear Many Hats and Gain Different Sets of Skills.

RESPONSIBILITIES

• Manage and operate POS systems, including all card and cash transactions
• Assist in taking customer orders, recommending menu specialties, and upselling promotions
• Inform customers about available modes of payments, and be well equipped to perform each transaction efficiently
• Check and print correct bills for customers
• Check all bills with the customers to ensure accuracy of bill
• Check and balance cash floats at the beginning and end of each work shift
• Assist in self-collection take-away services for customers, wrapping and packing food products to ensure they are in good condition before handed to customers
• Handle delivery platform apps and process orders promptly and effectively
• Set up tables, chairs, and all service mis en place according to SOP while adhering strictly to hygiene and safety standards
• Check food and beverages against orders to ensure right dishes are served to respective customers
• Assist to clear tables and dishes from dining area and side stations
• Attend to customer enquiries/feedback politely and professionally, and arrange for supervisors to attend to customers where necessary
• Assist in Beverage preparation and daily operations at the back kitchen
• Follow and ensure appropriate personal hygiene and sanitation procedures are met
• Smile, upkeep good grooming, be service oriented, provide good customer service
• Any other duties as assigned by Management

REQUIREMENTS

• Holds high hygiene and safety standards
• Takes initiative and a great team player
• Willingness to work shift hours, weekends and public holidays

5 Days Work Week | AWS & Performance Bonus | Family Care Leave | Medical & Dental Benefits