F&B Captain - Paiza Club

Marina Bay Sands; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Marina Bay Sands in Singapore invites applications for a Restaurant Supervisor role within its dynamic food & beverage team. You will oversee guest seating, ensure exemplary service, and support staff to deliver memorable dining experiences across shifts, including holidays.

A supervisory background and hospitality education are essential for success. The position emphasizes leadership, guest relations, and operational consistency in a high-volume environment, with opportunities to grow within

Qualifications

• Diploma/Degree in hospitality or related field preferred.
• Minimum 1 year at supervisory level.
• Food Safety, leadership training program.

Responsibilities

• Escort guests to seats and ensure smooth seating arrangements.
• Supervise servers to maintain high service standards.
• Handle reservations and channel telephone messages.
• Direct guests to tables and manage seating distribution across stations.
• Address guest concerns promptly and professionally.
• Perform cashiering duties when required.
• Support the Assistant Manager and department to meet goals and KPIs.

Skills

Guest service

Staff supervision

Team coordination

Upselling

Education

Diploma/Degree in hospitality

Tools

POS systems

Job description

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.
• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.
• Assume at all times a pleasing and helpful attitude towards each Guest.
• Handle politely and channel all telephone messages received and handle reservations.
• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.
• Handle and solve any concerns and questions from customers.
• Perform cashiering duties as and when required.
• Supervise servers to ensure excellent customer service is provided every time.
• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.
• Willing to work various shifts, including mornings and afternoons, as well as on public holidays

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.