Guest Service & Experience
- Deliver warm and courteous service while ensuring a welcoming and professional experience for all guest
- Anticipate guest needs and respond promptly to requests, enquires and feedback
- Provide knowledgeable beverage recommendations based on guest preferences, menu offerings and occasions
- Handle guest feedback and service recovery professionally
Beverage Preparation & Product Knowledge
- Prepare and serve alcoholic and non-alcoholic beverages accurately and efficiently in accordance with approved recipes, portion sizes, glassware, and presentation standards.
- Maintain strong knowledge of beverages offered, including cocktails, spirits, wines, beers, and daily specials.
- Ensure consistency in drink quality, taste, presentation, and service timing at all times.
Bar Operations & Controls
- Set up and maintain bar workstations to ensure readiness for service in line with operational standards.
- Maintain cleanliness, organization, and hygiene of bar areas, equipment, and storage spaces in compliance with safety and sanitation requirements.
- Accurately input orders and process transactions using the designated POS system
- Complete opening, closing, and assigned side duties, ensuring all responsibilities are fulfilled
- Monitor stock levels, replenish par stocks, and raise requisitions for supplies as required.
Teamwork & Communication
- Work closely with fellow team members to ensure smooth service flow and operational alignment.
- Attend daily briefings, departmental meetings, and training sessions to stay updated on outlet operations and service standards.
- Support colleagues during peak periods, contributing to a cooperative, professional, and productive team environment.
Compliance, Training & Professional Standards
- Comply with all Marina Bay Sands and departmental policies, including service procedures, grooming standards, safety, and workplace conduct.
- Ensure proper use and care of all bar equipment; report maintenance or safety issues to the Manager on Duty promptly.
- Participate actively in training and certification programs, applying learnings consistently on the job.
- Observe and share guest preferences and feedback with management to support continuous service improvement.
Job Requirements
Education & Certification
- Relevant professional certifications (e.g. WSQ, WSET or equivalent) are an advantage.
Experience
- 1–3 years of relevant bartending experience, preferably in a restaurant, bar, hotel, or similar hospitality environment.
Other Prerequisite
- Strong service mindset, attention to detail, and ability to perform in a fast‑paced setting.
- Ability to work shifts, including weekends and public holidays, based on operational needs.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.
Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year‑round calendar of signature events and festivals. As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360. The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.