Executive, Venue Operations (Venue Management Office) (1 year contract)

The Kallang Group; Singapore; On-site; SGD 40,000 - 54,000; Full time

Job summary

The Kallang Group seeks an Executive to support venue operations and event planning across its sites. You will collaborate with management to deliver event operations, develop procedures, and provide administrative support for reports and day-to-day activities.

Ideal candidates will have a Diploma or Bachelor’s degree and at least one year in the sports and leisure sector, with strong communication, detail orientation, and organization skills enabling effective multi-event management.

Qualifications

• Diploma/Bachelor’s degree or better from an accredited college or university is preferred but not essential.
• Minimum of one year experience in the sports and leisure industry is an advantage.
• Effective oral and written communication skills to communicate with internal and external stakeholders.
• Strong attention to detail and organizational skills to manage multiple events simultaneously.

Responsibilities

• Manage and support assigned events and operational duties (Event specific functions and general venue operations).
• Work on event days as required and supervise all events and activities scheduled in The Kallang venues.
• Assist in preparing reports, resolutions, and statistical data and maintain files, records, policies and procedures.
• Maintain the work unit calendar of events, schedule meetings and provide admin assistance as needed to support Venue Operations teams.
• Prepare agenda, minutes, and other materials and transcribe records of meetings when required.
• Assist in budget preparation and preparation of other fiscal/financial data and records.
• Collaborate with Venue Leads, Event Managers and Executives to administer all required processes.
• Maintain an accurate system of organizing, responding to and maintaining records.
• Receive inquiries and provide timely responses to stakeholders.
• Support the production of Conditions Of Entry/Venue Handbooks through research and coordination.
• Communicate closely with internal and external partners.
• Facilitate daily venue operations and public sessions at the venues as required.
• Prepare documentation for staff, management, promoters and clients to enable service to client groups.
• Ensure health and safety policies and regulations are adhered to in daily work.
• Perform other related duties as assigned.

Skills

Communication skills

Attention to detail

Organizational skills

Education

Diploma/Bachelor's degree

Job description

As part of the Venue Management Office (VMO) team and reporting to the VMO Senior Manager and Venue Lead, the position of Executive will support the venues, event operations, operating procedures and policy development. Working closely with stakeholders, partners and the community at large, the successful candidate will work closely with management to deliver the operations of events across the site. The Executive will provide administrative and planning support to the team in event planning, reports, as well as work on assigned event day duties and other venue operational matters.

• Manage and support assigned events and operational duties (Event specific functions and general venue operations)
• Work on event days as required and ensure proper supervision of all events and activities scheduled in any of The Kallang venues
• Assists the Venue Operations teams in the preparation of reports, resolutions, statistical data and other correspondence and in the maintenance of files, records, policies, procedures, and other references material important to the efficient operations of the department.
• Maintains the work unit calendar of events, schedules meetings and other appointments and provides other administrative assistance as maybe essential to assist the Venue Operations teams.
• Depending on specific requirements of the work unit, may prepare agenda, minutes, and other material and takes/transcribes records of meetings.
• Assists in budget preparation and preparation of other fiscal/financial data and records.
• Work with the Venue Leads, Event Managers and Executives to administer all required processes.
• Maintain an accurate system of organizing, responding to and maintaining records.
• Receive inquires and obtain and communicate responses in a timely manner.
• Support the production of Conditions Of Entry/Venue Handbooks through research, partner coordination, and administration.
• Communicate closely with internal and external partners.
• Facilitate daily venue operations and public sessions at the venues as required.
• Prepare documentation and information for staff, management, promoters and clients to enable them to effectively service all client groups entering the SSH.
• Ensure that health and safety policies and regulations are adhered to and reflected positively through your actions and those of your colleagues.
• Perform other related duties as apparent or assigned.

Requirements

• Diploma/Bachelor’s degree or better from an accredited college or university is preferred but not essential.
• Minimum of one (1) year experience in the sports and leisure industry seen as an advantage.
• Effective oral and written communication skills to communicate with internal and external stakeholders.
• Strong attention to detail and organizational skills to manage multiple events simultaneously.

Information

• The level of appointment will depend on the qualifications and experience of the candidate.
• For more information on The Kallang Group, refer to www.thekallang.com.sg