Executive (Support) - Examinations [ITE Headquarters] – 1 year contract

Institute of Technical Education; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

The Institute of Technical Education in Singapore is seeking an Executive to support the Examinations Division. You will coordinate examination administration, provide essential divisional support, and manage examination fee-related matters to ensure smooth operations.

You will liaise with co-training partners and divisions, handle assessment results submissions, processing for CET programmes, and generate certificates and transcripts with accuracy and timely distribution.

Qualifications

• 2+ years of relevant administrative experience.
• Strong organisational skills and attention to detail.
• Ability to multi-task and work to tight deadlines.
• Excellent communication with stakeholders.
• Proficiency with word-processing and spreadsheets.

Responsibilities

• Coordinate examination operations and administration.
• Provide divisional support and manage examination fee-related matters.
• Liaise with co-training partners and other divisions/colleges.
• Deliver customer service and handle enquiries.
• Process assessments, submissions, appeals and record-keeping.
• Generate and distribute certificates and transcripts on time.

Skills

Organisational skills

Attention to detail

Multi-tasking

Communication skills

Word processing

Spreadsheets

Independent working

Tools

Education Management Systems

Digital Assessment Tools

Job description

[What the role is]

As an Executive supporting the Examinations Division, you will play a key role in coordinating examination administration, providing essential divisional support, and managing examination fee-related matters.

[What the role is]

As an Executive supporting the Examinations Division, you will play a key role in coordinating examination administration, providing essential divisional support, and managing examination fee-related matters.

[What you will be working on]

Your work will involve coordinating examination operations through liaison with co-training partners and other divisions/colleges, and delivering customer service to stakeholders. This includes facilitating assessment results submissions and approvals, managing assessment processing for CET programmes, and handling correspondence and enquiries from co-training partners and other divisions/colleges. You will also be responsible for processing appeals, maintaining accurate and up-to-date records in the relevant systems and SharePoint, alongside document management and archiving. Furthermore, the role encompasses compiling and processing award certifications, generating certificates and transcripts, and ensuring their timely distribution.

[What we are looking for]

You should have at least 2 years of relevant administrative experience and demonstrate a keen interest in handling administration matters, preferably in education or assessment settings. Strong organisational skills, attention to detail, and the ability to multi-task effectively are essential. Excellent communication skills for liaising with stakeholders are required, along with the ability to work independently and meet tight deadlines. Proficiency with word-processing and spreadsheets is necessary. Familiarity with education management systems and digital assessment tools will be an advantage.