Executive, Shared Services (Contract Position)

Empacthyperscal.com; Singapore; Hybrid; SGD 39,000 - 61,000; Full time

Benefits offered by this job

Competitive remuneration

Flexible hours

Partial WFH

Professional development

Coaching & training

Job summary

Empact is seeking an Executive in Singapore to support a team of Client Services Managers with accounting, HR and consultancy for nonprofit clients. The role involves guiding interns, coordinating volunteer sessions, and ensuring timely, high‑quality service delivery.

You will handle accounting, payroll, GST and related tasks, while liaising with clients and internal managers. The position offers flexible hours within a 5‑day workweek and opportunities for professional development.

Qualifications

• At least a Higher NITEC in Accounting or a Diploma in Accountancy.
• Internship experience in financial, audit or management consultancy is a plus.
• Adaptable to change with strong stakeholder communication.
• Proficient with Microsoft Office and Google Suite; Xero/QuickBooks preferred.
• Tech‑savvy and eager to apply AI to improve processes.
• Good interpersonal and written communication skills.

Responsibilities

• Performing accounting, financial reporting, payroll, GST, tax and other shared services.
• Supporting timely, quality delivery to maintain client relationships.
• Assisting in liaising with clients on assigned tasks.
• Addressing accounting/audit queries promptly and professionally.
• Guiding volunteers and interns in service delivery and problem solving.
• Coordinating and scheduling volunteer/intern sessions.
• Reviewing deliverables produced by volunteers/interns.
• Supporting finance, digitalisation onboarding, process re‑engineering projects.

Skills

Communication skills

Interpersonal skills

Multitasking

Initiative

Ownership

Tech-savvy

Curiosity about AI

Education

Higher NITEC in Accounting

Diploma in Accountancy

Tools

Microsoft Office

Google Workspace

Xero

QuickBooks

Job description

An Overview

Through our Shared Services department, we empower non-profits and social enterprises by providing affordable and professional services that are critical for their daily operations, such as bookkeeping, donation tracking, and accounting, to payroll and human resources support. By bridging this gap, we enable our clients to focus on fulfilling their social mission and scaling their social impact.

We are currently looking for an Executive who will work closely with our team of Client Services Managers / Senior Executives to support them on their assigned client portfolios, providing accounting, HR and consultancy services (including digitalisation and financial process improvements) to our non-profit and social enterprise clients. The Executive will from time to time also guide our interns and volunteers in taking on such duties.

Roles and Responsibilities

Your job role will comprise:

• Performing accounting, financial reporting, payroll, GST, tax and other shared services functions for our clients
• Supporting the on-time and quality delivery of services, so as to maintain a good client relationship with our Shared Services clients
• Supporting Client Services Managers/ Senior Executives in liaising with clients on assigned tasks
• Attending to clients' accounting / audit queries and requests in a timely and professional manner
• Guiding volunteers and interns in the delivery of services and problem-solving
• Coordinating and scheduling on-going volunteer or intern sessions
• Reviewing deliverables by the volunteers and interns
• Supporting projects and consulting engagements in the areas of finance, digitalisation onboarding/ transformation, process re-engineering, cashflow forecasts, financial/payroll related operating models and service delivery
• Assisting in ad-hoc business development for new and existing clients

Qualifications

REQUIREMENTS

• At least a Higher NITEC in Accounting or a Diploma in Accountancy or a related discipline
• Internship experience in financial, audit or management consultancy from a professional public accounting firm will be advantageous
• Adaptable to change and able to communicate and build rapport with diverse internal and external stakeholders
• Proficiency in Microsoft applications and Google Suite; prior experience with Xero and QuickBooks preferred
• Tech savvy; curiosity to derive value from Tech and AI
• Good interpersonal skills, a positive disposition, and ability to work effectively with people from diverse cultures, backgrounds and perspectives
• Good oral and written communication skills
• Strong "can-do" spirit, initiative and sense of ownership
• Ability to multitask, adapt to change and handle stress

Other Information

WHAT'S IN IT FOR YOU?

• Empact offers competitive remuneration within the social sector and medical and other benefits.
• We have flexible work arrangements in terms of staggered daily reporting hours and partial work-from-home during the 5-day workweek for eligible staff.
• We invest in the professional development of our people through coaching, training and project/rotation opportunities.
• Accountants new to the social services sector, will grow through the opportunity to apply the Charities Accounting Standard under coaching and guidance in a supportive team.
• If you are seeking personal and professional growth in an agile, open and collaborative environment, are curious to apply Technology and AI to work smarter, and seek to deliver impact in social services within a like-minded team, this is the place for you.

WHAT'S IT LIKE WORKING AT EMPACT?

• We have remarkable clients and partners, both domestically and internationally, who are working towards supporting social causes around the world
• There are ample learning opportunities from training and on-the-job exposure
• We have a staff engagement programme including regular communication sessions, townhalls, team-building and welfare activities
• Our office is located in Enabling Village, an icon of the commitment to inclusivity and innovation by its design and facilities catering to diverse individuals and needs. We are highly accessible by public transport, conveniently located in the vicinity of a wide range of food choices and public amenities, and enjoy options for exercising and outdoor leisure activities beyond work
• Our team consists of passionate and multi-talented professionals of diverse backgrounds and social cause interests
• Together, we are inspired to enhance the capabilities of the social service sector to multiply our collective impact for good