Executive/ Senior Executive, Travel Claims

income insurance limited; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

Income Insurance Limited, Singapore's leading composite insurer, is seeking an Executive/Senior Executive for Consumer GI Operations, General Insurance Claims. You will assess and negotiate settlements within delegated limits, ensuring prompt and fair resolutions while liaising with surveyors, loss adjusters and service providers.

The role requires a degree or diploma, 1–2 years of motor insurance experience, and strong analytical and communication skills.

Qualifications

• Degree/Diploma holder in any field.
• 1–2 years of experience in motor insurance preferred.
• Good analytical, communication and negotiation skills.
• Service oriented with excellent communication, interpersonal and presentation skills.
• Candidates with insurance certifications (BCP, PGI, ComGI) preferred.

Responsibilities

• Assess and negotiate settlement of General Insurance claims within delegated authority.
• Ensure prompt, fair and reasonable claims settlement of claims.
• Liaise with external service providers such as surveyors, loss adjusters, or assistance companies.
• Assist supervisor in preparing and analysing exception reports and daily productivity reports.

Skills

Claims settlement

Negotiation

Analytical skills

Communication

Education

Degree/Diploma

Insurance certifications BCP

PGI

ComGI

Job description

Job De ion

Consumer GI Operations is a team that supports the General Insurance (GI) operations at Income. We played a key role in GI Consumer Business by supporting our stakeholders in Underwriting, Policy Servicing and Claims processing. As an Executive/Senior Executive in Consumer GI Operations, General Insurance Claims, your key responsibilities include the following:-

• Assess and negotiate settlement of General Insurance claims within the approved delegated authority limit
• Ensure prompt, fair and reasonable claims settlement of claims
• Liaise with various external service providers such as surveyors, loss adjuster or assistance company where necessary
• To be vigilant and escal
• To assist supervisor in preparing and analysing exception reports and daily productivity reports

Qualifications

• Degree/Diploma holder in any field
• Candidates with insurance certifications BCP, PGI, ComGI preferred
• Have 1 to 2 years of working experience in the motor industry in a similar capacity preferred
• Have good analytical, communication and negotiation skills
• Service oriented with excellent communication, interpersonal and presentation skills

About Us

Income Insurance Limited is Singapore's leading composite insurer, offering products and services that serve the protection, savings, and investment needs of different life stages and for all segments of society.

Income's innovative, data-driven and omni-channel approach puts us at the forefront of customer-centric solutions that meet rapidly evolving needs and empower better financial well-being.

Income was established in 1970 and remains the only insurance co-operative in Singapore. We are committed to create a positive social impact through our products, services and people.

Today, we serve more than 2 million policyholders. Our financial strength and diversified investment portfolio are reflected by our strong credit ratings which underpin the delivery of our commitment to customers.