Executive/Senior Executive (Department of Social Work)

National University of Singapore; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading university in Singapore seeks an Executive/Senior Executive for the Department of Social Work. The role involves managing Continuing Professional Education (CPE) programmes and requires a recognised degree, strong administrative and customer service skills, and proficiency in Microsoft Office. Ideal candidates will be team players with excellent communication abilities who can adapt to change. This position is essential in supporting social workers and other professionals in their career development.

Qualifications

• Prior work experience in Continuing Education and Training (CET) is advantageous.
• IT-savvy with interaction required with various IT systems.
• Ability to adapt to change with a positive attitude.

Responsibilities

• Manage and support CPE programmes and seminars for adult learners.
• Oversee finance and procurement administration related to CPE.
• Collaborate with key stakeholders to ensure smooth program delivery.

Skills

Project management

Customer service orientation

Attention to detail

Team collaboration

Communication skills

Education

Recognised degree in any discipline

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Job Title: Executive/Senior Executive (Department of Social Work)

Posting Start Date: 02/12/2025

Job Description

The Department of Social Work established the Continuing Professional Education (CPE) unit to empower social workers and other helping professionals in gaining the necessary knowledge, skills, and behaviours required at different stages of their careers. This will enable them to advance their careers with competence and confidence, while staying relevant to the increasingly complex social landscape to best serve the needs of their clients.

The successful candidate will be responsible for the programme management, administration and operations of Continuing Professional Education’s (CPE) programmes for social workers, social service practitioners and other helping professionals.

Key Responsibilities

• Project manage and support the growth and administration of CPE programmes (e.g. short courses, professional certificates, graduate certificates etc) and seminars for adult learners working in the helping profession. This includes programme preparation, learners’ liaison and registration, update of learner records and database management, assessment processing, quality assurance and audit management.
• Manage finance and procurement administration related to the running of CPE programmes, such as overseeing learners’ settlements, vendor payment and procurement of goods and services.
• Use of various IT systems to execute and streamline processes, such as course administration, finance, procurement.
• Respond to enquiry emails and/or calls from internal departments, external stakeholders and adult learners.
• Work collaboratively with key stakeholder groups (internal and external partners) to ensure the smooth delivery of programs.
• Contribute to other projects and/or duties in the Department.

Qualifications

• Recognised degree in any discipline (Social Science or Business preferred but not required).
• Prior work experience in Continuing Education and Training (CET) work environment will be advantageous.
• IT-savvy as interaction with various IT systems is required. Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Customer service-oriented with strong administrative skills and attention to detail.
• Team player who keeps the team goals in view.
• Good written and verbal communication skills with the ability to handle diverse stakeholders.
• Ability to adapt to change with a positive attitude to approach work challenges.

More Information

Location: Kent Ridge Campus

Organization: Arts & Social Sciences

Department: Social Work