Executive (Retail Systems – Cash Management)

FairPrice Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

FairPrice Group in Singapore is seeking an Executive (Retail Systems – Cash Management) to drive front-end technology and cash operations across our stores, ensuring a frictionless checkout experience and robust cash handling.

You will design checkout strategies, optimize systems, perform data analysis, and translate business needs into clear requirements for solution partners, while supporting training, UAT, and post-implementation reviews.

Qualifications

• Experience in cash management and retail operations.
• Strong data analysis and problem-solving abilities.
• Ability to translate operational needs into functional requirements.
• Experience with requirements gathering and documentation.
• Familiarity with UAT processes and training materials.

Responsibilities

• Cash Management Planning & Analysis — Review and optimise cash handling across the retail network.
• Cash Float Planning — Support cash float planning for new/renovated stores.
• Governance & Compliance — Develop cash-management policies and SOPs with stakeholders.
• Process & System Design — Analyse workflows and propose scalable improvements.
• Business Requirements — Document requirements for solution partners/stakeholders.
• Training Framework — Develop training materials for cash-management processes.
• Project & UAT Support — Assist testing, defect tracking and readiness assessments.
• Implementation — Support rollout and handover to stakeholders.
• Post-Implementation Review — Identify recurring issues and opportunities.
• Data Analytics & Continuous Improvement — Use data to identify trends and evaluate outcomes against objectives.

Skills

Cash management

Data analysis

Retail operations

Requirements gathering

Documentation

UAT support

Job description

We’re Hiring! Ready to revolutionize the retail checkout experience?

Ever wonder what goes into making the checkout process frictionless across a massive retail network? We are looking for a dynamic Executive (Retail Systems – Cash Management) to drive the front-end technology and cash operations that keep our stores running seamlessly!

In this role, you won’t just be managing processes—you’ll be a key player in designing checkout strategies, optimizing systems, and leveraging data to enhance store efficiency across the board. If you love bridging the gap between operational challenges and tech-driven solutions, this is for you.

Key Responsibilities

• Cash Management Planning & Analysis — Support the review and optimisation of cash handling, cash float, sales reconciliation and cash-room processes across the retail network, using operational and system data to identify trends, risks and improvement opportunities.
• Cash Float Planning — Support cash float planning and optimisation, including requirements for new and renovated stores, working with Finance, Retail Operations and external service providers.
• Cash Management Governance & Compliance — Support the development and maintenance of cash-management policies, control frameworks, SOPs and compliance requirements in partnership with Retail Operations, Finance, Audit and other relevant stakeholders.
• Process & System Design — Analyse existing cash-management and reconciliation workflows, identify operational gaps and work with relevant stakeholders to develop scalable process and technology improvements.
• Business Requirements — Support requirements gathering and translate operational needs, business rules and exception scenarios into clearly documented functional requirements for solution partners/stakeholders.
• Training Framework & Knowledge Materials — Develop training frameworks, reference materials, scenario-based guides and supporting documentation for cash-management processes. Partner with relevant training stakeholders for frontline delivery, reinforcement and store-level competency development.
• Project & UAT Support — Coordinate, support and execute User Acceptance Testing, including test scenario development, defect tracking, documentation and business readiness assessment.
• Implementation — Support implementation planning and operational readiness for new solutions, ensuring requirements, risks, procedures and supporting materials are properly prepared and handed over to the relevant stakeholders before deployment.
• Post-Implementation Review — Analyse recurring issues, operational trends and user feedback following implementation to identify systemic improvement opportunities.
• Data Analytics & Continuous Improvement — Use data to identify recurring cash-management trends, control weaknesses, operational risks and improvement opportunities, and evaluate project outcomes against agreed business objectives.

Job Requirement

• Experience in retail operations, retail systems, cash management, payments or operational process improvement would be advantageous.
• Strong analytical and problem-solving ability, with an interest in understanding how operational processes interact with system behaviour and financial outcomes.
• Able to translate operational scenarios and business requirements into structured documentation and system/process requirements.
• Comfortable working with data and identifying patterns, exceptions and root causes.
• Knowledge or experience in project implementation, business analysis and UAT would be advantageous.
• Able to work independently across multiple stakeholders and communicate clearly with both operational and technical teams.
• Strong attention to detail while maintaining an understanding of broader business outcomes.
• Curious, adaptable and willing to challenge existing processes constructively.
• Comfortable working with ambiguity and complex operational scenarios.

If you are ready to challenge existing processes and make a tangible impact on the frontline of retail, we want to hear from you.