Executive - Programme

Methodist Welfare Services; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Methodist Welfare Services in Singapore is seeking a capable programme support to assist social workers in planning and evaluating groupwork, community work, and family development programmes.

You will coordinate donations, events and activities for service users, and oversee IT administration for SSNet, while preparing monthly staff statistics and data for audits. Strong MS Office skills and a collaborative mindset are essential.

Qualifications

• Bachelor degree in any discipline or a Diploma in social services.
• Team player, Independent and able to multi-task.
• Able to converse and write fluently and be proficient with MS Office.
• Good communication skills to interact with community partners.
• Confident to take charge of programmes and mobilize staff when necessary.

Responsibilities

• Assist social workers in planning and evaluating groupwork and community work.
• Support interventions (groupwork, casework, community work and family development programme).
• Coordinate with individuals and organisations regarding donations, invitations, events and activities.
• Oversee BIPs & Non-BIPs IT administration and maintain IT assets lists.
• Track cases, prepare monthly stats and SSNet reports, and prep data for audits.
• Provide admin support for Family Development Programme, including PDP portal data entry.
• Liaise with IT/HR on new staff emails and SharePoint access.
• Conduct research tasks such as data mining and analysis, report writing, and interviews.
• Assist in disbursement of emergency funds and vouchers with proper records.

Skills

Team player

Multi-tasking

MS Office

Communication skills

Data analysis

Education

Bachelor's degree

Diploma in social services

Tools

SSNet

SharePoint

Job description

Role & Responsibilities

• Assist social workers in the development, planning and evaluation of groupwork and/or community work.
• Support social workers in the provision of interventions (groupwork, casework, community work and family development programme).
• To coordinate and liaise with individuals and other organisations with regards to donations, invitations, events and activities involving our service users
• Oversee the overall BIPs & Non-BIPs IT administration, maintenance and safe keeping of all Non-BIPs IT resources, including maintaining BIP laptop Asset list and other IT Asset List, updating Acclivis monthly and transfer of BIP laptop to another worker.
• Track open & close cases, prepare staff monthly stats, generate related monthly SSNet reports co-ordinate & generate data/clean up data for audit.
• Provide various administrative support for the Family Development Programme. Among others are to follow up on monthly bills collections from clients, keying data in the PDP portal.
• SSNET Administration - creating new staff SSNet account, terminating SSNet account for staff who has resigned; assisting caseworkers' remaining tasks in SSNet to close accordingly.
• To liaise with IT and HR on matters related to new staffs email creation and password, accessing the SharePoint etc.
• To assist in conducting relevant research work. Among others are to conduct data mining from SSNet and analysis, report writing, interviewing respondents etc.
• To assist as coverage to Admin Team in disbursing money or vouchers to caseworkers when they apply for emergency fund and other schemes. While doing coverage duties, to safekeep the money and vouchers and to keep accurate financial recording/ transaction.
• Undertake any other duties assigned by the Head of Centre/ Supervisor.

Qualifications, Competencies & Experience

• A Bachelor degree in any discipline / a Diploma in social services
• A team player, Independent and able to multi-task
• Able to converse and write fluently and be proficient with MS Office
• Good communication skills so as to present and interact confidently with community partners
• Confident to take charge of the programmes and activities assigned and mobilize other staff in the programme team, when necessary