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Methodist Welfare Services in Singapore is seeking an experienced leader for the Centre, overseeing group work and community initiatives. The role focuses on supervising staff, guiding supervisors, and aligning programs with cluster strategies to deliver trauma-informed, developmentally sensitive services for vulnerable families.
You will monitor compliance with professional processes, advocate with community partners, and drive knowledge sharing for best practices across the cluster.
- To implement professional tools and working templates to guide staff in case assessment
- To monitor the team’s compliance to professional processes (such as the use of tools and templates, adherence to practice policies)
- To represent the Centre in its advocacy efforts for vulnerable families, with the aim of advocating for these families to have access to equal opportunities through collaborative practice with community partners-
To establish documentation and platforms for knowledge dissemination of best practices within the cluster
- To steer Centre's strategic initiatives relating to group work and community work for alignment to cluster’s strategies
- To teach/guide supervisors to guide their supervisees in their regular self-assessment of own competencies and interaction with others within different systems (Restorative function)
- To assess staff capabilities, identify professional growth areas and build training roadmaps to meet the growth areas.
- To participate in sector level discussions and to implement changes for the Centre
- To effectively communicate the vision for change and motivate the team (in the Centre) towards achieving the vision
- To co-construct employee development strategies with staff and implement the strategies to grow the team
- To support the Head of Centre/Cluster Director in the implementation of cluster’s operational protocols, processes and policies
- To review and oversee the emergency response and crisis management tools.
- To take the lead in the necessary changes in organizational procedures, structures, protocols and policies to support trauma informed, developmentally sensitive practices and services
Qualifications, Competencies & Experience