Executive, Patient Services Part-Time/Full-Time (Maternity Cover)

SINGAPORE BREAST SURGERY CENTER PTE. LTD.; Singapore; On-site; SGD 23,000 - 30,000; Full time

Job summary

SINGAPORE BREAST SURGERY CENTER PTE. LTD. in Singapore seeks a Temp Patient Service Executive to support frontline operations from October 2026 to mid-March 2027.

The role involves greeting patients, registering them, updating records, handling inquiries, and guiding visitors to examination rooms. You will schedule appointments, make reminder calls, assist with billing and payments, and ensure accurate cash handling.

Qualifications

• Fresh graduates with any Polytechnic Diploma or 1 year relevant experience.
• Strong communication and interpersonal abilities.
• Collaborative team player with a positive attitude.
• Proficient in Microsoft Office applications.

Responsibilities

• Greet and register patients and visitors at reception while maintaining confidentiality.
• Update patient information during each visit and handle inquiries promptly.
• Schedule appointments and send reminders via calls/SMS to reduce no-shows.
• Provide financial counselling and handle payments; close daily accounts and deposits.
• Maintain clean reception and waiting areas and support imaging facility transfers.
• Follow infection control measures and assist in preparation for procedures.

Skills

Communication

Interpersonal skills

Team player

MS Office

Education

Polytechnic Diploma

Tools

Microsoft Office

Job description

We are looking for a Temp Patient Service Executive that is able to commit from October 2026 to Mid March 2027.

Responsibilities

• Greet and receive patients or visitors at the reception counter to provide a welcoming environment
• Perform patient registration for both inpatient and outpatient by accurately obtaining and recording patient addresses, contact details, insurance information, and medical histories
• Update and verify patient information at each visit while maintaining confidentiality
• Answer phone calls and respond to enquiries courteously and promptly to support patient needs
• Assist and direct patients and visitors to examination rooms to ensure smooth patient flow
• Schedule patient appointments and make reminder calls and SMS messages to reduce no-shows
• Inform patients about delays and expected waiting times to manage expectations
• Provide financial counselling to patients and their families to explain billing and payment options
• Collect payments for services rendered and ensure accurate transaction processing
• Close daily accounts and prepare cash deposits to maintain financial accuracy
• Maintain cleanliness and tidiness of the reception counter and patient waiting areas to promote a professional environment
• Adhere to strict infection control measures, exercise standard precautions, and practice good hand hygiene to ensure patient safety
• Advise both inpatients and outpatients on necessary procedure preparations to support clinical processes
• Assist in maintaining general cleanliness and upkeep of the assigned work area within the imaging facility
• Assist in transferring patients to and from the imaging facility to support patient mobility needs
• Replenish patient brochures and office stationery to ensure availability of materials
• Perform clerical duties including filing and data entry for statistics reporting to support administrative functions
• Coordinate with maintenance and repair services by reporting issues promptly to maintain facility operations
• Assume additional duties as directed by the operations manager or supervisors to support team needs
• Report any errors or discrepancies promptly to supervisors to ensure timely resolution

Required competencies and certifications

• Fresh Graduates from Polytechnic with any Diploma discipline without experience, or minimum 1 years of relevant experience.
• Good communication and interpersonal skills
• Strong team player and thrives on working in a team
• Well versed in Microsoft Office applications