Executive, Operations & Services (Till Dec)

State Bank of India, Singapore; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

State Bank of India Singapore is seeking a diligent staff member to manage end-to-end onboarding for corporate and retail accounts, ensuring timely reviews and smooth processing of reference letters and stop payments. The role involves handling audit confirmations and responding to customer requests with accuracy.

Ideal candidates will have a Diploma plus any Business Administration certification, with at least 1 year of banking experience, strong communication skills, and proficiency in MS

Qualifications

• Diploma; additional certification in Business Administration is advantageous.
• Minimum 1 year of experience handling corporate/retail accounts in banking.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and basic office equipment operation.
• Strong verbal and written communication skills to interact effectively.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• Polite, patient, well-presented, and maintain a positive attitude.
• Able to commit to the full contract period.

Responsibilities

• Handle end-to-end onboarding of corporate/retail accounts.
• Maintain corporate/retail accounts with timely reviews.
• Process requests such as bank reference letters and stop payments.
• Process audit confirmations for corporate/retail customers/auditors and follow-up.
• Perform other duties as assigned by supervisors.

Skills

Verbal and written communication

MS Office proficiency

Multitasking

Time management

Professional demeanor

Education

Diploma

Business Administration certification

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Company Profile

State Bank of India (SBI) a Fortune 500 company, is an Indian Multinational, Public Sector Banking and Financial services statutory body headquartered in Mumbai. The rich heritage and legacy of over 200 years, accredits SBI as the most trusted Bank. SBI Singapore (SBIS) has 5 retail branches, 19 SBIS ATMs and over 200 ATMs via the shared island wide ATM5 network.

SBIS has a suite of retail banking products which complement its existing corporate banking products thus enabling us to service both individual and corporate customers. In Commercial and wholesale banking, our areas of operation include ASEAN, South East Asia and South Asia.

SBIS leverages on its extensive international network of branches to offer a wide range of Import/Export Trade Finance Services, in both Singapore Dollar and foreign currencies to facilitate the business needs of customers.

Responsibilities

• Handling end-to-end process of corporate/retail accounts onboarding.
• Maintenance of corporate/retail accounts like timely review of the accounts.
• Process other requests of corporate/retail customers like prepare bank reference letters, stop cheque payments etc.
• Process audit confirmation request for corporate /retail customers/auditors and follow-up.

Any other work assigned by superiors in case of operational needs.

Requirements

• Diploma; additional certification in Business Administration is advantageous
• Minimum 1 year of experience handling corporate/retail accounts in banking
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and basic office equipment operation
• Strong verbal and written communication skills to interact effectively
• Ability to multitask and manage time efficiently in a fast-paced environment
• Polite, patient, well-presented, and maintain a positive attitude
• Able to commit to the full contract period