Executive, Operations & Innovations

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 56,000 - 78,000; Full time

Job summary

Home Nursing Foundation in Singapore seeks a detail‑oriented professional to support Nursing Operations, Quality, and Clinical Education. You will coordinate services, streamline workflows, and provide secretariat support for meetings.

You will assist in audits, monitor KPIs, manage training materials, and help maintain document control for policies. The role requires a Diploma or Degree and strong communication, analytics, and Microsoft Office skills.

Qualifications

• Diploma or Degree in any discipline.
• Experience in operations, administration in healthcare is preferred.
• Proficient in Microsoft Office applications, including Excel, PowerPoint, and Word.
• Organized and good time management.
• Analytical, reporting, and data management.
• Effective communication and stakeholder management.

Responsibilities

• Support the implementation and coordination of nursing services, programmes, and operational initiatives.
• Assist in workflow reviews and process improvement efforts to enhance operational efficiency.
• Provide secretariat support for nursing meetings, including coordinating meetings, preparing agendas, reports, and presentations, documenting key decisions and action items, and monitoring the timely follow-up and closure of action items.
• Support the implementation and monitoring of quality management systems and frameworks.
• Assist in audits, accreditation processes, and quality improvement initiatives.
• Manage the collection, analysis, and monitoring of quality indicators, audit findings, operational dashboards, and other key performance indicators (KPIs).
• Support quality-related committees and workgroups, including meeting coordination, agenda preparation, note-taking and follow-up of action items.
• Facilitate root cause analyses and follow-up actions arising from incidents, complaints, and service gaps.
• Support risk management and patient / client safety initiatives.
• Maintain document control for organisation-wide policies.
• Coordinate training programmes, workshops, and staff competency-related activities.
• Publicity and outreach for training courses.
• Assist in the preparation of educational materials, presentations, roadmaps and reports.
• Establish and maintain inventories, records, trackers, and document repositories.
• Support departmental events, projects, and staff engagement activities.
• Undertake any other duties and responsibilities assigned by the reporting officer.

Skills

Operations

Administration

Data analytics

MS Office

Education

Diploma or Degree

Tools

MS Office

Job description

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs. Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

Nursing Operations & Service Development

• Support the implementation and coordination of nursing services, programmes, and operational initiatives.


• Assist in workflow reviews and process improvement efforts to enhance operational efficiency.


• Provide secretariat support for nursing meetings, including coordinating meetings, preparing agendas, reports, and presentations, documenting key decisions and action items, and monitoring the timely follow-up and closure of action items.

Quality Unit Support

• Support the implementation and monitoring of quality management systems and frameworks.


• Assist in audits, accreditation processes, and quality improvement initiatives.


• Manage the collection, analysis, and monitoring of quality indicators, audit findings, operational dashboards, and other key performance indicators (KPIs).


• Support quality-related committees and workgroups, including meeting coordination, agenda preparation, note-taking and follow-up of action items.


• Facilitate root cause analyses and follow-up actions arising from incidents, complaints, and service gaps.


• Support risk management and patient / client safety initiatives.


• Maintain document control for organisation-wide policies

Clinical Education, Training & Competency Development

• Coordinate training programmes, workshops, and staff competency-related activities.


• Publicity and outreach for training courses


• Assist in the preparation of educational materials, presentations, roadmaps and reports.

Administrative and Operational Support

• Establish and maintain inventories, records, trackers, and document repositories.


• Support departmental events, projects, and staff engagement activities.

Other Duties

• Undertake any other duties and responsibilities assigned by the reporting officer.

QUALIFICATIONS

• Diploma or Degree in any discipline.


• Experience in operations, administration in healthcare is preferred.


• Proficient in Microsoft Office applications, including Excel, PowerPoint, and Word.


• Organized and good time management.


• Analytical, reporting, and data management.


• Effective communication and stakeholder management.


• Meticulous, resourceful, and able to manage multiple tasks in a fast-paced environment.


• Proactive, adaptable, able to learn.


• Familiarity with quality improvement methodologies, process improvement, data analytics, clinical audits, accreditation standards, or patient safety initiatives will be an advantage.

Please note that your application will be sent to and reviewed by the direct employer - Home Nursing Foundation