Executive Manager (Compliance & Ops Branch)

National Environment Agency; Singapore; On-site; SGD 72,000 - 96,000; Full time

Job summary

The National Environment Agency is seeking a motivated facilities management professional to join the Choa Chu Kang Operations Department. You will support the Senior Assistant Director in managing cemetery cleaning, facilities management, and arborist and landscaping contracts at Choa Chu Kang Cemetery.

You will oversee equipment maintenance, coordinate with contractors, manage contracts, track progress, conduct WSH meetings, handle public feedback, and participate in operations for annual

Qualifications

• Experience in facilities management and operations leadership.
• Contract management experience and team leadership mandatory.
• Ability to manage multiple stakeholders and adapt to changing priorities.
• Strong written and verbal communication skills.

Responsibilities

• Manage contractors and parties in facilities management to achieve maintainance standards.
• Oversee maintenance of equipment and machineries to ensure smooth operations.
• Coordinate contractors and manage contracts to ensure compliance with requirements.
• Track work progression and submit reports as scheduled.
• Collaborate with agencies and stakeholders on related works.
• Monitor PO issuance and payments to contractors/vendors.
• Conduct Workplace Safety and Health (WSH) meetings and toolbox talks.
• Address feedback from the public and stakeholders.
• Plan and participate in operations for special annual festivals.
• Review and monitor processes to improve productivity and service standards.
• Handle public feedback/appeals.
• Perform other duties as assigned.

Skills

Leadership

Contract management

Teamwork

Communication

MS Office

Problem solving

Attention to detail

Multitasking

Independent / self-driven

Weekend readiness

Tools

MS Excel

MS Word

MS PowerPoint

Job description

[What the role is]

We are looking for highly motivated and dynamic individuals to join the Choa Chu Kang Operations Department. You will be supporting the Senior Assistant Director to manage the cleaning, facilities management, the arborist and landscaping contracts at Choa Chu Kang Cemetery.

[What you will be working on]

You will be responsible for the following:

• Manage appointed contractors and other parties involved in facilities management to achieve optimal maintenance standard
• Oversee the maintenance of equipment and machineries within the facilities to ensure smooth and efficient operations
• Coordinate with the respective contractors and manage contracts, to ensure work is followed up promptly and in compliance with contract requirements
• Track work progression and ensure reports are submitted as scheduled
• Work with the relevant agencies and stakeholders works for related works
• Monitor and track timely approval of requirement, issuance of Purchase Orders (POs) and manage payment to contractor/ vendors
• Conduct regular Workplace Safety and Health (WSH) meetings and toolbox.
• Attend to, investigate, and resolve feedback from members of public and stakeholders
• Manage/ plan/ participate in operations for special annual festivals such as Qing Ming and Lunar 7th Month
• Review and monitor current processes to enhance productivity and service standards
• Handle and manage feedback/appeals from members of public
• Perform other duties assigned by supervisor

[What we are looking for]

The Ideal Candidate Would Possess The Following Qualities

• At least 5 years of working experience in facilities management, environmental public health, or other fields with operations or service management in a leadership position
• Experience in contract management and leading a team
• Able to lead, interact and foster teamwork
• Able to handle adverse situations and difficult customers
• Proficient in Microsoft Office Applications
• Good problem-solving, writing & communication skills
• Pay attention to the fine details, organised and able to multi-task
• Mature, independent, responsible and resourceful
• Self-driven and always ready to strive for improvement
• Willing to work in after-death care services environment
• Able and willing to work on weekends and public holidays